(KB5039211) refuses to install

Anonymous
2024-06-15T23:34:48+00:00

2024-06 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5039211)

This update will not successfully apply, goes through the usual dialogs only to fail on restart and undo the changes.

I've tried SFC and DISM with no results.

Any help is appreciated.

Thanks in advance.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

56 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-06-17T18:49:18+00:00

    The logs are linked below, I appreciate the ongoing help.

    Thank you.

    https://drive.google.com/file/d/1Gyz7OKpNGoEDsX9mk7NpM_1ezRg_Q1f5/view?usp=sharing

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-06-17T02:32:34+00:00

    Let's see if we can get more detailed logs.

    1. Choose Start and type "powershell". Open Powershell as an admin.
    2. Enter:

    Get-WindowsUpdateLogs

    It is possible that analyzing these logs will give us a clue as to what is going on. Attach the logs to the case or upload them to cloud storage and send me the link and I will see if the logs will give me a better idea of what is interfering with this update.

    Regards,

    David N.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-06-17T00:58:17+00:00

    I don't have any restore points, something is turning it off and deleting my restore points. I'm sure it has something to do with the updates as I've been trying to troubleshoot for some time now.

    Thank you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-06-16T15:34:53+00:00

    Thank you for the help thus far David.

    It still tries to install KB5039211 after I tried manually which failed. (0x800f0922)

    After looking at my update logs it looks like it successfully updated to the mentioned update on 6/12??

    How to proceed?

    Thank you in advance.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-06-16T00:26:36+00:00

    Hello!

    My name is David N., and I am a Windows fan and assist users here with Windows questions. I will be happy to assist you with your issue.

    This may be caused by corruption in Windows Update. We can attempt to repair Windows update and install the KB manually if required.

    To repair Windows Update:

    1. Choose Start and type "cmd". Open Command Prompt as admin.
    2. Enter these lines one at a time:

    net stop bits

    net stop wuauserv

    net stop appidsvc

    net stop cryptsvc

    ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

    ren %systemroot%\system32\catroot2 catroot2.old

    net start bits

    net start wuauserv

    net start appidsvc

    net start cryptsvc

    1. Close the command prompt window and restart.

    If that does not resolve your issue then you can install the KB manually.

    1. Choose Start and type "winver". Open winver.
    2. Note down your Windows version information.
    3. Go to https://www.catalog.update.microsoft.com/Home.aspx and search for the KB.
    4. On the next page, locate the version for your machine. You most likely have an x64 installation. Use the winver information if needed to pin down which one you want.
    5. Download the KB.
    6. Run the installer.
    7. Reboot.

    I hope this helps! Please let me know if this resolves your issue or if you require additional assistance.

    Regards,

    David N.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments