Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

98 answers

Sort by: Most helpful
  1. Anonymous
    2025-03-05T11:48:36+00:00

    Damn, how do I stop receiving notifications about this post in my email? I already unsubscribed and keep receiving it, it's so annoying.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-03-05T04:24:38+00:00

    Bose Companion 5 USB speakers are still not working after KB5052093 update. They turn off after about two minutes of idle time (no sound playing) and will not turn back on unless you turn them on manually.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-03-04T15:25:52+00:00

    Agreed, I have the same issue with my Bose speakers. I have to tap the dial to wake the speakers up constantly. I use a Klug to fix the issue. I have a YouTube video of a dog whistle (humans can't hear the sound) running in the background. Speakers stay on because sound is being processed, and the sound can't be heard.

    I really wish Microsoft would release the fix already. This issue has been going on way too long.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-03-04T15:25:23+00:00

    i understand that they say working properly but in my case i unstalled all audio interfaces including my lexicons,

    when i reboot all the interfaces were reinstalled and the unknows were go0ne and now my interfaces work fine

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-03-04T15:11:55+00:00

    That sounds exceptionally annoying. I really do hope MS sorts this out because it’s driving me up the wall!

    Was this answer helpful?

    0 comments No comments