My computer will not download the latest windows update.

Anonymous
2024-07-10T01:42:10+00:00

In my settings it says that the 2024-07 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5040442) and the 2024-07 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64 (KB5039895) is ready to be downloaded and installed but as I proceed with the update it keeps saying there was an error and the update will not install. I have tried restarting my PC and looking in my bios to find a problem but my troubleshooting has not worked.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-07-13T14:13:43+00:00

    I had this exact same issue with this cumulative update and .net and had tried everything or so I thought. Finally, I disabled my Aura virus scan and VPN and the update completed successfully. It’s possible I didn’t need to disable the VPN but I had been troubleshooting this for a week now and was at the point of doing a clean install of Win11. Hope this helps others!

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  2. Anonymous
    2024-07-10T03:01:09+00:00

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  3. Ramesh Srinivasan 87,775 Reputation points Independent Advisor
    2024-07-10T02:51:43+00:00

    Hi andriana,

    If OneDrive doesn't work, please try Google Drive, Dropbox, WeTransfer.com, or a similar file-hosting site.

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  4. Anonymous
    2024-07-10T02:44:54+00:00

    ERROR CODE: 0x800700c1 & 0x800705b9, currently my One Drive is frozen is there any other way to get it to you?

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  5. Ramesh Srinivasan 87,775 Reputation points Independent Advisor
    2024-07-10T02:16:24+00:00

    Hi Andriana, This is Ramesh.

    Please post the error code you received when installing the updates.

    Also, if the error code starts with "0x8007", upload your CBS logs to OneDrive and share the link here.

    • c:\windows\logs\cbs\                   <= Zip and upload all files in this folder.

    How-To: Share OneDrive files and folders - Microsoft Support

    https://support.microsoft.com/en-us/office/shar...

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