Copilot sign-in issue (Age verify)

Anonymous
2024-10-06T08:01:32+00:00

Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

It just keeps me on my basic information page and not jump me back to the Copilot app.

It doesn’t have any button to continue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-30T15:20:26+00:00

    I'm 21 years old and have the same problem my birth date is 2\27\2004

    I utilized Copilot yesterday, and it was functioning normally. But I can't use it today, and even after adding my birth date, nothing happened.

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  2. Anonymous
    2024-10-24T14:55:24+00:00

    I am over 60 years old not under 18 year olds, please let me sign in the account 😭 okay?

    How can I sign my account to Microsoft Copilot?

    I can't remember how to do with the Microsoft documents 📄

    The best and the most beautiful thing in this world cannot be seen or even touched, they must be felt with the heart ❤️

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  3. Anonymous
    2024-10-19T05:01:26+00:00

    So, under 18s can't use Copilot now? I'm 17 and used to be able to use Copilot. Now, the same thing verify my age issue is popping up.

    I know, I used copilot for helping with finding information when I am in a pinch and it turns out I can't do that anymore so whenever I need to do something like this I go through so much pain to find a simple answer. I have to deal with different sources with different conclusions. When I am wrong I can at least blame it on Ai but now I get the blame for false information. I am going to use Gemini from now on.

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  4. Anonymous
    2024-10-18T04:47:20+00:00

    I already did the steps but it is not working

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  5. Anonymous
    2024-10-16T20:08:05+00:00

    This is not a helpful response! How do 18 year old's get support or help to get access to copilot? Helping my daughter and it links just keep going in circles!!

    This is really not helpful!!

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