Copilot sign-in issue (Age verify)

Anonymous
2024-10-06T08:01:32+00:00

Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

It just keeps me on my basic information page and not jump me back to the Copilot app.

It doesn’t have any button to continue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-16T12:17:15+00:00

    An easy fix: clear all cookies and site data, then reload the page. Just make sure you don't log in.

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  2. Anonymous
    2024-10-15T11:29:40+00:00

    I am 15 years old and I need to use copilot but i cannot pass age verification. I use it for studies and exploring new gadgets.

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  3. Anonymous
    2024-10-14T02:20:51+00:00

    Yes! (I’m 15) today somehow I was able to get into guests mode again and I’m NOT signing in again! I use copilot often and the new update is awesome! I wish I could help you tho!

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  4. Anonymous
    2024-10-13T22:31:43+00:00

    Yeah, I used to be able to use copilot and I'm 13 now its updated and you must be 18?

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  5. Anonymous
    2024-10-11T13:16:58+00:00

    I did and it's not working

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