Copilot sign-in issue (Age verify)

Anonymous
2024-10-06T08:01:32+00:00

Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

It just keeps me on my basic information page and not jump me back to the Copilot app.

It doesn’t have any button to continue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-11T13:17:27+00:00

    Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

    It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

    It just keeps me on my basic information page and not jump me back to the Copilot app.

    Image

    It doesn’t have any button to continue.

    Image

    https://www.youtube.com/watch?v=xS3Z4Y0p8co&pp=ygUqRml4IENvcGlsb3QgVmVyaWZ5IHlvdXIgYWdlIHByb2JsZW0gaW4gaW9z

    Hope this video helps.

    What I did was sign out and repair and reset the Copilot app, I experienced the same problem before. Now, I can use Copilot once again.

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  2. Anonymous
    2025-02-03T06:40:36+00:00

    Just click sign in with different account and log back on same account. Works

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  3. Anonymous
    2024-12-28T16:29:36+00:00

    I want to use Copilot without age notice, I am literally 16!

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  4. Anonymous
    2024-12-19T20:26:15+00:00

    it has been confirmed!

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  5. Makapu 92,285 Reputation points Volunteer Moderator
    2024-10-09T09:34:48+00:00

    This response has been automatically translated. As a result, there may be grammatical errors or strange wording.

    Please check the following thread solution.

    Why copilot didn't let me chat them? - Microsoft Community

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