Update to win 11 22h2 always fails

Anonymous
2024-10-29T03:29:28+00:00

Hello everyone,

I'm having issues with Windows 11 update and can't complete the update by any means. The system is prompting me with two updates for

  • Windows 11, version 22H2
  • 2024-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for x64-based Windows 11, version 22H2 (KB5044033)

The former goes through a long download and reboot each time, and ends up with the error code “Installation Error - 0xc1900101”.

The latter fails to install within a few minutes with “Installation Error - 0x80070057”.

My computer configuration

  • CPU:14900K
  • GPU:AMD Radeon RX 7900 XTX(24GB)
  • Memory:Corsair Memory 192 GB DDR5 4000MHz(48GB×4)
  • SSD: SOLIDIGM SSD 2T
  • Motherboard: Gigabyte Z790 AERO G

All of my hardware drivers as well as the motherboard's BIOS version have been updated to the latest version and I have not installed any third party antivirus software, I have been trying for three months now and have not had a single success installing the update, the system version is now stuck on version number 22621.4391, I have tried almost every troubleshooting step I can find and none of them have solved the problem.

Here's what I've tried so far:

  1. Upgraded in-place using the installer, but the update problem persists.
  2. Windows Update Troubleshooter: ran the troubleshooter, but the update issue persists.
  3. Went to the motherboard manufacturer's official website to download all the official versions of the drivers and override the installation, but the update issue still exists.
  4. Go to the Microsoft® Update Catalog website to download the corresponding version of the patch package, but the installation still fails.
  5. Using the ISO file to install with personal applications and data preserved prompts The installation failed in the SAFE_OS phase with an error during BOOT operation
  6. Disable Defender and perform a strict clean boot while staying offline, but the update issue persists.
  7. Running the System File Checker (sfc /scannow) from a command prompt, restarting services, deleting the SoftwareDistribution folder, using DISM to repair Windows Update corruption, etc., but the update problem persists.
  8. Running on a single memory stick, removing the graphics card, connecting to a single monitor using only the core graphics, removing all peripheral USB devices, and keeping only the necessary mouse and keyboard connections, but the update problem persists.

I uploaded the Windows installer log file generated by SetupDiag.exe, and the setuperr.log in the C:$WINDOWS.~BT\Sources\Panther directory

https://drive.google.com/file/d/1e5ONA2do4j63SKrAx1Px7A8TOHw_5OuI/view?usp=drive_link

The following is part of the setuperr.log file:

2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

2024-10-29 05:59:08, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 05:59:08, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 05:59:08, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 05:59:08, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 05:59:14, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 05:59:14, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 05:59:14, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:05:33, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:05:34, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:05:34, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 06:05:34, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:05:36, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:05:36, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 06:05:36, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:06:21, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:06:21, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:06:22, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

If anyone has any guidance or advice I would appreciate it. Has anyone had a similar problem or found a solution? Hope all is well with everyone.

Windows for home | Windows 11 | Windows update

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  1. Ramesh Srinivasan 87,860 Reputation points Independent Advisor
    2024-10-29T16:16:35+00:00

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Ramesh Srinivasan 87,860 Reputation points Independent Advisor
    2024-10-29T16:16:29+00:00

    Hi John,

    After fixing the COMPONENTS hive, the previous error (0x80070057) is gone. Now, we have another error, which indicates WinSxS corruption.

    Please backup the registry hives using Acelogix RegBak.

    https://www.acelogix.com/download/#downrb

    Then, run the fixlist below.

    • Download fixlist.txt - [https://1drv.ms/t/s!AjVYLGw0OBWU4G9iFOMx32LhRlY...](https://1drv.ms/t/s!AjVYLGw0OBWU4G9iFOMx32LhRlYk?e=s6erJD)

• Save Fixlist.txt to the folder where FRST64English.exe is located.

• Close all programs.

• Launch the Farbar Scanner tool and click "Fix".

• Restart Windows when prompted.

• Upload the output log file (FixLog.txt) to your OneDrive.

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  3. Anonymous
    2024-10-29T16:09:53+00:00

    Hi Ramesh.

    Thanks for your suggestion, I overwrote the existing COMPONENTS file with your file and immediately tried to install the Windows update, it failed, I restarted my computer and tried again, the update still failed, here is the error code that was prompted.

    I'm afraid we'll have to try to remove the outdated drivers using Farbar and then repair the installation of Windows, but I'm not sure how to do that, could you please tell me exactly how to do that?

    I've uploaded the latest CBS.Zip in the meantime after failing to install the Windows update, hopefully it will be of some help to you, thanks again for your time.

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  4. Ramesh Srinivasan 87,860 Reputation points Independent Advisor
    2024-10-29T15:47:15+00:00

    Hi John,

    Please download the rectified COMPONENTS hive here:

    https://1drv.ms/u/s!AjVYLGw0OBWU4G1YA3G5-5ND0jH...

    Unzip and extract it to your desktop.

    Copy it to C:\Windows\System32\Config\

    Overwrite the existing COMPONENTS file when prompted.

    See if you can install Windows Updates now.

    (If that doesn't help, we must remove outdated drivers using Farbar and then repair install Windows.)

    Let me know how it goes.

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Anonymous
    2024-10-29T15:14:20+00:00

    Hi Ramesh.

    Thanks for the suggestion, I quickly finished the failed install and uploaded the logs, hopefully this will come in handy, thank you!

    https://1drv.ms/u/s!ApeatOSNQitGl3tB4makOR1DRFy3?e=2Vgmbv

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