Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-20T11:18:05+00:00
    1. Is the WMI service turned on and running?
    2. Please share the following setup log file on OneDrive (or any other host) and post the link here:

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

    Note: "C:$WINDOWS.~BT" is a hidden folder. To access it, press Win + R, type "C:$WINDOWS.~BT" and click OK.

    (How-To: Share OneDrive files and folders - Microsoft Support)

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    OneDrive sharing options - screenshot: https://imgur.com/a/vZyxpY9

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  2. Anonymous
    2024-12-20T11:10:18+00:00

    Not sure what you mean by 'The farbar' one?

    I've tried the update with only Microsoft Defender present. Still didnt work.

    My update process seems to go right through to 100%, restarts, then happily tells me it couldn't upgrade the PC.

    I've looked in the setuperr, setupact , and winsetupmon log files.

    There are many things reported in there that seems to be listed as errors of one sort or another, but they seem to carry on, and assume some defaults or other.

    The setuperr log file seems to have hundreds of repeated message like these:

    2024-12-19 11:04:19, Error CONX Windows::Compat::Appraiser::WmiQueryAntiMalware::ComInitializedWmiQuery (159): WMI Connect failed: [0x80070422].[gle=0x80070422]

    2024-12-19 11:04:19, Error CONX Windows::Compat::Appraiser::WmiQueryAntiMalware::Initialize (68): InitializeWmiQuery Error: [0x80070422].[gle=0x80070422]

    2024-12-19 11:04:19, Error CONX Windows::Compat::Appraiser::WicaApplicationInventory::AddAntiMalwareFiles (616): Failed to query wmi, swallowing: [0x80070422].[gle=0x80070422]

    2024-12-19 11:04:19, Error CONX Windows::Compat::Appraiser::WicaApplicationInventory::GetInventory (269): Failed AddAntiMalwareFiles, swallowing: [0x80070422].[gle=0x80070422]

    2024-12-19 11:04:19, Error CONX acmigration: ERROR,WmiQueryMatchingPluginHelper,277,0x80070422 ConnectServer failed_ ROOT\SecurityCenter2

    Then later on :

    2024-12-19 11:11:15, Error MIG OC Exception: OC::COCCbsAdapter::InitOnline: CoCreateInstance of CbsSession failed. hr = 0x80070422

    2024-12-19 11:11:15, Error SP Could not save OC status. Error: 0x8007001F

    2024-12-19 11:11:15, Error SP Operation failed: Gather Optional Component status. Error: 0x8007001F[gle=0x000000b7]

    2024-12-19 11:11:16, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]

    2024-12-19 11:11:19, Error [0x0808f2] MIG AddOtherDriverFiles: SetupDiCallClassInstaller failed[gle=0x000006d9]

    2024-12-19 11:11:30, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)

    2024-12-19 11:11:43, Error [0x080389] MIG Failure while calling IDiscovery->Gather for Plugin={ServerPath="%windir%\system32\migration\WMIMigrationPlugin.dll", CLSID={401F8281-A9B6-49F9-9F71-8AEA167EEEFD}, ThreadingModel=Apartment, ExceptionHandling=Default}. Error: 0x80070422

    Then hundreds of the errors:

    2024-12-19 11:18:10, Error SP Error removing SR checkpoint 144. Error: 0x80042302

    2024-12-19 11:18:10, Error SP Error removing SR checkpoint 145. Error: 0x80042302

    2024-12-19 11:18:10, Error SP Error removing SR checkpoint 146. Error: 0x80042302

    Finally finishing with

    2024-12-19 11:18:16, Error MOUPG CDlpActionFinalize::ArmReserveManagerForReboot(417): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpActionFinalize::ExecuteRoutine(534): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpActionImpl > > >::Execute(503): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpTask::ExecuteAction(3334): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpTask::ExecuteActions(3487): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpTask::Execute(1643): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CSetupManager::ExecuteTask(3116): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CSetupManager::ExecuteTask(3078): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CSetupManager::ExecuteInstallMode(1159): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CSetupManager::ExecuteDownlevelMode(609): Result = 0x80070422

    2024-12-19 11:18:17, Error MOUPG CSetupManager::Execute(345): Result = 0x80070422

    2024-12-19 11:18:17, Error MOUPG CSetupHost::Execute(517): Result = 0x80070422

    Becasue I don't understand whether these are ignorable errors or ont, I cant make sense of the update.

    The setupact.log file i v big - over 65Mb.

    Again no clear indication of whether the messages are just tidying up after the update fails or contains critical messages as to what the failure is.

    And users shouldn't haver to be doing this anyway.

    You say the isi droivers shouldn't be used -

    Whats the meaing of that? is it published anywhere?

    I've used the Update Assistant method, and the iso file update , neither works.

    The only thing I havent tried yet is a fresh install of windows, blowing away everything. Too much hassle if it still doesn't work and I have to reinstall everything

    Farbar is this on a Google "farbar recovery scan tool". It's this the experts send you off on. An audit then they look at it. Mine passed the test when I looked at it. Looked at masses of screens like yours above when trying to sort it out and Googling bits of the report. It was at that stage I found the memory integrity tool which checks for competing drivers in the second boot. I'd seen that reported. That was my answer, just highlighted one. Disused DVD driver on the system. No DVD, wasn't my PC so can't be held responsible of how it got there. Once removed went straight thou.

    Suspect you are pretty close. Failure on the second boot means you just got to find the issue. 9 weeks in. Carry on. The other laptop worked fine first time.

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  3. Anonymous
    2024-12-20T11:03:13+00:00

    I've also run the Windows Update troubleshooter.

    Each time it tells me a problem was detected, and to try again.

    But it makes no difference.

    This is what troubleshooter reports:

    Print

    print

    Windows Update Publisher details

    Issues found

    Check for Windows Update issuesCheck for Windows Update issues

    Detects issues related to Windows Update. Detected Detected

    Resolve Windows Update issues Completed

    Potential issues that were checked

    Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present

    Check for missing or corrupt filesCheck for missing or corrupt files Issue not present

    Service registration is missing or corruptService registration is missing or corrupt Issue not present

    Issues found Detection details

    6 Check for Windows Update issues Detected Detected

    Detects issues related to Windows Update.

    Resolve Windows Update issues Completed

    Resolves common Windows Update issues.

    InformationalWaaSMedicService

    Issues remediated by:BinaryHealthPlugin;DynamicProtectionPlugin

    Potential issues that were checked Detection details

    Some security settings are missing or have been changed Issue not present

    Check for missing or corrupt files Issue not present

    Service registration is missing or corrupt Issue not present

    Detection details Expand

    expand

    InformationalIsPostback_RC_PendingUpdates

    IsPostback: False

    InformationalWaaSMedicService

    Issue found by:BinaryHealthPlugin;DynamicProtectionPlugin

    InformationalIsPostback_RC_PendingUpdates

    IsPostback: True

    InformationalService Status

    Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

    InformationalService Status

    Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

    Collection information

    Computer Name: ZOOMER

    Windows Version: 10.0

    Architecture: x64

    Time: 20 December 2024 10:51:48

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  4. Anonymous
    2024-12-20T10:38:27+00:00

    Not sure what you mean by 'The farbar' one?

    I've tried the update with only Microsoft Defender present. Still didnt work.

    My update process seems to go right through to 100%, restarts, then happily tells me it couldn't upgrade the PC.

    I've looked in the setuperr, setupact , and winsetupmon log files.

    There are many things reported in there that seems to be listed as errors of one sort or another, but they seem to carry on, and assume some defaults or other.

    The setuperr log file seems to have hundreds of repeated message like these:

    2024-12-19 11:04:19, Error CONX Windows::Compat::Appraiser::WmiQueryAntiMalware::ComInitializedWmiQuery (159): WMI Connect failed: [0x80070422].[gle=0x80070422]

    2024-12-19 11:04:19, Error CONX Windows::Compat::Appraiser::WmiQueryAntiMalware::Initialize (68): InitializeWmiQuery Error: [0x80070422].[gle=0x80070422]

    2024-12-19 11:04:19, Error CONX Windows::Compat::Appraiser::WicaApplicationInventory::AddAntiMalwareFiles (616): Failed to query wmi, swallowing: [0x80070422].[gle=0x80070422]

    2024-12-19 11:04:19, Error CONX Windows::Compat::Appraiser::WicaApplicationInventory::GetInventory (269): Failed AddAntiMalwareFiles, swallowing: [0x80070422].[gle=0x80070422]

    2024-12-19 11:04:19, Error CONX acmigration: ERROR,WmiQueryMatchingPluginHelper,277,0x80070422 ConnectServer failed_ ROOT\SecurityCenter2

    Then later on :

    2024-12-19 11:11:15, Error MIG OC Exception: OC::COCCbsAdapter::InitOnline: CoCreateInstance of CbsSession failed. hr = 0x80070422

    2024-12-19 11:11:15, Error SP Could not save OC status. Error: 0x8007001F

    2024-12-19 11:11:15, Error SP Operation failed: Gather Optional Component status. Error: 0x8007001F[gle=0x000000b7]

    2024-12-19 11:11:16, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]

    2024-12-19 11:11:19, Error [0x0808f2] MIG AddOtherDriverFiles: SetupDiCallClassInstaller failed[gle=0x000006d9]

    2024-12-19 11:11:30, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)

    2024-12-19 11:11:43, Error [0x080389] MIG Failure while calling IDiscovery->Gather for Plugin={ServerPath="%windir%\system32\migration\WMIMigrationPlugin.dll", CLSID={401F8281-A9B6-49F9-9F71-8AEA167EEEFD}, ThreadingModel=Apartment, ExceptionHandling=Default}. Error: 0x80070422

    Then hundreds of the errors:

    2024-12-19 11:18:10, Error SP Error removing SR checkpoint 144. Error: 0x80042302

    2024-12-19 11:18:10, Error SP Error removing SR checkpoint 145. Error: 0x80042302

    2024-12-19 11:18:10, Error SP Error removing SR checkpoint 146. Error: 0x80042302

    Finally finishing with

    2024-12-19 11:18:16, Error MOUPG CDlpActionFinalize::ArmReserveManagerForReboot(417): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpActionFinalize::ExecuteRoutine(534): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpActionImpl > > >::Execute(503): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpTask::ExecuteAction(3334): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpTask::ExecuteActions(3487): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CDlpTask::Execute(1643): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CSetupManager::ExecuteTask(3116): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CSetupManager::ExecuteTask(3078): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CSetupManager::ExecuteInstallMode(1159): Result = 0x80070422

    2024-12-19 11:18:16, Error MOUPG CSetupManager::ExecuteDownlevelMode(609): Result = 0x80070422

    2024-12-19 11:18:17, Error MOUPG CSetupManager::Execute(345): Result = 0x80070422

    2024-12-19 11:18:17, Error MOUPG CSetupHost::Execute(517): Result = 0x80070422

    Becasue I don't understand whether these are ignorable errors or ont, I cant make sense of the update.

    The setupact.log file i v big - over 65Mb.

    Again no clear indication of whether the messages are just tidying up after the update fails or contains critical messages as to what the failure is.

    And users shouldn't haver to be doing this anyway.

    You say the isi droivers shouldn't be used -

    Whats the meaing of that? is it published anywhere?

    I've used the Update Assistant method, and the iso file update , neither works.

    The only thing I havent tried yet is a fresh install of windows, blowing away everything. Too much hassle if it still doesn't work and I have to reinstall everything

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  5. Anonymous
    2024-12-20T09:51:01+00:00

    I am having trouble with 24H2. Will not download. Quits after 35% or so.

    Delete the update cache:

    Go to the C:\Windows\SoftwareDistribution\Download folder and delete all files in it. Found it but will not let me delete any of the files

    I never got an "Update" message in the last week when I "shut down." Apparently it has been trying to install 24HS since Dec 12 and has failed each time. I now have a notice that I don't have much storage space left. I have never had a problem with this laptop == new in Dec 2022.

    Link to Windows is very wonky since this started. I do not have HDR auto turned on.

    Help, please. So annoying.

    Read my texts ("story") Dec 17 and 18 - I told there, how I easily installed 24H2 to my HP laptop succesfully!

    😁👍💻

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