Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-02-24T08:01:43+00:00

    I am very tempted to upgrade to 24H2, can someone from Microsoft confirm that 24h2 is now safe to install, if not what they been doing to get it resolved. I feel like our concerns are just falling into deaf ears and/or blind eyes.

    Not many people are technical enough to follow these instructions, the upgrade should be a couple of clicks and then restart and upgrade without any kind of complications.

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  2. Ramesh 181.1K Reputation points Volunteer Moderator
    2025-02-20T05:37:48+00:00

    Windows 11 version 24H2 will not install, and says my new HP EliteBook 650 G10 is not compatible with Windows 11-- even though it came pre-installed with Windows 11. I get a notification stating: "We couldn't update the system reserve partition." I've run both DISM and SFC, but no errors were detected. Any idea what the problem is?

    @Randy Perkins1:

    Please see:

    “We couldn’t update system reserved partition” error - Microsoft Support: https://support.microsoft.com/en-us/topic/-we-couldn-t-update-system-reserved-partition-error-installing-windows-10-46865f3f-37bb-4c51-c69f-07271b6672ac (It applies to Windows 11 as well.)

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  3. Anonymous
    2025-02-15T20:01:23+00:00

    Thank you for this, after 3 attempts, my C:$WINDOWS.~BT\Sources\Panther\setuperr.log states that R:\TEMP (set as TEMP) was used, but it was on my ramdisk (imDisk), probably reason of failed update. After TEMP and TMP variables changed back to c:\TEMP, update installed fine.

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  4. Anonymous
    2025-02-05T15:31:24+00:00

    i got a few programs that are not microsoft. Google, Steam, Discord, Malwarebytes, Norton Antivirus. i need these i cannot uninstall them. i don't know if that will affect the installation. i am losing trust in microsoft here. this update will reamin in limbo until it is sorted out or security is lightened up big time.

    Well you can run the iso selecting not to update the drivers (that's not the preferred option but experts reckon its the best option, toggle to off). If it installs, it installs, if not it will roll back. Best to back up beforehand. If it fails you either attempt to fix it or leave it. Since I'd got it installed on three others decided I'd carry on trying to sort it out. Nine weeks later success. One pesky driver was the issue. I wasn't prepared to give up easily. It was an HP All in One, one it installed on, the second it wouldn't. Same model plus one year on that had slightly different chipset. That Adobe DVD driver that was on it, with no DVD. Suspect it might have been Lightroom that had been installed on it which put the driver in play.

    This scan found it

    https://www.microsoft.com/en-us/download/details.aspx?id=105437

    Then some commands to delete the offending driver and Bob was then your Uncle.

    As said I'd been Googling fragments of the installation log file then hit on HVCI. That only comes in as I understand it when the update is being sown up in the UEFI secure state above 70% installed. Offending drivers and installation terminates with a roll back but little info on why. Why people who toggle the backend security off managed to get it to work... but say they don't know whether it was that or not in long posts you find.

    Other people have found the scan useful. It's not talked about much, least not in December 2023 as a tool to find offending drivers as part of 24h2 upgrade failure. You keep the backend security but remove the offending driver.

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  5. Anonymous
    2025-02-05T11:41:57+00:00

    Yes they do say do 2. I did a bit of that for a bit of that. I might have had that connected after I did the HVCI fix.

    Others in posts say remove boards and it starts to get silly with a laptop.

    There is the dice and slice method where you disable everything that isn't Microsoft on the drivers. Mind you that didn't find the troublesome Adobe DVD driver that wouldn't have been Microsoft. You'll find on Microsoft guidance the dicing method. It's like a routing method.

    I can say the same about you. If you think that your problem is global, you're wrong! A lot of people do not have any problems with the installation of Windows 11 24H2. I just had the same problem as yours and found a solution for myself. If this solution doesn't work for you, look for another one.

    For information about USB port compatibility problems, you can find more details in this paper: https://www.usb.org/sites/default/files/327216.pdf

    And if you don’t want to read about people's experiences to find a solution, just leave this forum and look somewhere else.

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