RealTek Audio drivers after Windows 11 update

Anonymous
2024-12-14T00:50:36+00:00

RealTek Audio drivers after Windows 11 update...

I can't play music. What do I do?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-01-14T14:14:19+00:00

    I still haven't got mine fixed - no music here either.

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  2. Anonymous
    2025-01-13T22:26:31+00:00

    Sorry, mistyped

    meant received file with name: 'not confirmed 65118.crdownload'

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  3. Anonymous
    2025-01-13T18:53:20+00:00

    I still don't have sound for the last month since the update and can't get it.

    My computer also will not recognize my external cd drive, so I cannot load any of my software or data here.

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  5. Anonymous
    2025-01-07T10:20:43+00:00

    BSOD and restarts after Windows 11 24H2 Update while idle on Dell XPS 15 9570

    eventvwr shows:

    29.12.2024 20:00:01

    The computer restarted after a fatal error.

    The error code was: 0x0000007e (0xffffffffc0000005, 0xfffff80765e63a8d, 0xfffff18361166f78, 0xfffff18361166760).

    A full dump was saved to: C:\WINDOWS\Minidump\122924-17156-01.dmp. Report ID: 40d5f111-4053-4f4f-940b-9a720c8c1023.

    The evaluation (by MS) of the minidumpfile says that the Realtek USB audio driver (version: 6.3.9600.2330) is causing the BSOD!

    Therefore, a new version is needed here.

    The manufacturer's website Realtek shows a newer USB Audio Driver 6.3.9600.2347 or 6.3.9600.2368 for Windows 11, but is this new Driver approved for Dell XPS 15 9570?

    Contacted Dell - People on Chat let me know the Realtek USB audio Driver isn't certified.

    ..told him that a new Driver needs approval and attached on the download side by Dell.

    Furthermore, got info that: Only drivers on our website are legitimate and they are released according to the system compatibility

    Now I'm no smarter than before.

    May question now: Which driver version from Dell has resolved the prob.?

    Tkx for feedback.

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