I got 2 question. 1. why did my windows 11 home deactivate after the windows update? 2. Why is the Microsoft store acting up?

Anonymous
2024-12-05T20:35:00+00:00

For the Windows 11 home, I've tried a lot of things to try and get it back up and going, but nothing is working. My key isn't even a year old.

For the store, my Xbox app wouldn't detect my friends list and when i went to launch a game it couldn't sync my cloud data and said i wasn't signed in even though i was. i tried a lot of things as well for this to work, nothing. the last thing i tried was the app repair and reset which uninstalled it. i tried installing it back and the Microsoft store couldn't do it and would just say error and that you've found an issue and are working on it. and it wasn't just the Xbox app that i couldn't reinstall, it was also the game bar and the gaming services app. i had know issues with the app yesterday either.

I could really use the help.

Windows for home | Windows 11 | Windows update

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  1. EmilyS_726 29,900 Reputation points Volunteer Moderator
    2024-12-11T04:16:11+00:00

    Ah I see what you meant now. This is not a installer but you have to put it in the flash drive and boot into BIOS.

    Here is the instruction from OEM: https://www.asus.com/support/faq/1052381/

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  2. Anonymous
    2024-12-11T03:16:02+00:00

    How would i install the bios update from here?

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  3. EmilyS_726 29,900 Reputation points Volunteer Moderator
    2024-12-11T02:56:11+00:00

    Give me some context. Why do you need to boot the system into EFI shell mode, that's not part of the instruction.

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  4. Anonymous
    2024-12-11T02:17:51+00:00

    What are the steps that i need to take to Boot the system into EFI shell mode?

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  5. EmilyS_726 29,900 Reputation points Volunteer Moderator
    2024-12-11T01:41:17+00:00

    Do a BIOS update first from the motherboard OEM site: https://download.gigabyte.com/FileList/BIOS/mb_bios_z790-aorus-pro-x_8arpt706_f6.zip?v=af3807399301bfb6eda4ede4f4cbee6b 

    This is a zip file, so make sure you extract it first and then install it.

    After that, run the repair install again from the flash drive, run the keep files / apps option. See if it goes through this time.

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