I got 2 question. 1. why did my windows 11 home deactivate after the windows update? 2. Why is the Microsoft store acting up?

Anonymous
2024-12-05T20:35:00+00:00

For the Windows 11 home, I've tried a lot of things to try and get it back up and going, but nothing is working. My key isn't even a year old.

For the store, my Xbox app wouldn't detect my friends list and when i went to launch a game it couldn't sync my cloud data and said i wasn't signed in even though i was. i tried a lot of things as well for this to work, nothing. the last thing i tried was the app repair and reset which uninstalled it. i tried installing it back and the Microsoft store couldn't do it and would just say error and that you've found an issue and are working on it. and it wasn't just the Xbox app that i couldn't reinstall, it was also the game bar and the gaming services app. i had know issues with the app yesterday either.

I could really use the help.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-13T00:45:41+00:00

    okay, i managed to find where to update my bios and updated it. i then went into bios to if secure boot was enabled and it is now

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  2. EmilyS_726 29,900 Reputation points Volunteer Moderator
    2024-12-12T23:18:37+00:00

    That is completely outside of Microsoft support scope. You will need to refer to the motherboard user guide from Gigabyte : https://download.gigabyte.com/FileList/Manual/mb_manual_intel700-X-bios_e.pdf?v=1d4225c0ff9e98a837acbb5bd8b2c20a 

    You need to disable CSM supprot first (page 29).

    Note: This is not Microsoft website/URL, but it is the official OEM/manufacturer site.

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  3. Anonymous
    2024-12-12T21:34:58+00:00

    to enable my secure boot, i don't have an "enable option", i have Auto (which is default), Easy Mode, and Advanced Mode

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