Issue with Microphone Volume with Intel SST on Windows 11 24H2

Anonymous
2025-01-22T12:38:06+00:00

Hello everyone,

I’m using a ThinkPad X1 Extreme Gen 5 and recently ran into an issue after upgrading to Windows 11 version 24H2. The microphone volume is incredibly low, making voice communication nearly impossible on apps like Discord or during calls.

After thorough troubleshooting, including reinstalling Windows, I identified the problem: a compatibility issue between Windows 11 24H2 and Intel Smart Sound Technology (SST) audio drivers. The "Audio Enhancements" option, typically found under System > Sound > Microphone Properties, is also missing in this version.

When I revert to Windows 11 version 23H2, the microphone works perfectly, and the "Audio Enhancements" option reappears. However, updating to 24H2 causes the issue to resurface, which aligns with previous reports of Intel SST causing compatibility problems on Windows 11.

I submitted feedback through the Feedback Hub app, but I haven’t received any updates or acknowledgment yet. For now, I’ve reverted to version 23H2, but I hope Microsoft and Intel can address this with a driver update or patch soon.

If anyone has found a workaround or has more information, please share it here.

Thank you!

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-02-26T13:03:07+00:00

    Thanks for this news! I'll check this weekend.

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  2. Anonymous
    2025-02-25T17:24:30+00:00

    ...and this is the screen shot of the mic properties.

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  3. Anonymous
    2025-02-25T17:21:17+00:00

    Hi Jamie,

    Yea, it broke that too. The advance features no longer appear. I've ran the Lenovo bridge, and all SST drivers are up to date. Was there prior to 24H2 upgrade.

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  4. Anonymous
    2025-02-25T00:59:18+00:00

    Hi

    Can you share a screen shot of the audio test page.

    The one you get when you right click on the speaker icon and go to Sounds Settings. Look at input devices and chose the internal microphone.

    I’m interested to see if you have the same options on enhanced sound as my DELL laptop.. which also broke recently but I also noticed this test page changed too

    Jamie

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  5. Anonymous
    2025-02-17T03:42:06+00:00

    отсутствует звук ноутбук Китайский intel J4125 Celeron не видит динамики

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