WIN 11 update failing, showing error 0x800705b4

Anonymous
2025-01-20T00:55:52+00:00

Today Jan 19, 2025. when I want to check for updates ( with automatic updates button ON position), updates are not installing. It says as under:

There were some problems in installing updates, but we will try again. If you keep this and want to search web or contact support for information this may help: 0x800705b4

Grateful, if some one can help me to resolve this so that I can installed the updates

Thank you

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-20T07:21:04+00:00

    You may want to try Sherif146's solution that was sent after you posted your notice. It is generic but it might help.

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  2. Anonymous
    2025-03-19T16:01:26+00:00

    I am having this same issue and it's been since Jan 21, 2025 with no resolve. My windows 11 24H2 OS build is 26100.2894

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  3. Anonymous
    2025-02-24T17:26:32+00:00

    Thanks Buzzamen. I took the easier route, just called microsoft support. They reset the OS and it's working fine now.

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  4. Anonymous
    2025-02-22T15:32:11+00:00

    I had this same error message after Windows update tried to find updates for about 20 minutes. I was able to fix by the following; may not work for everyone but it does not change anything that can't easily be reversed.

    1. launch system services and stop BITS and Windows Update services.
    2. In File Explorer navigate to C:\Windows and delete the Software Distribution file (can be restored form the recycle bin later if you need to)
    3. In Services restart BITS and Windows Update services.
    4. Go into settings and rerun Windows Update. (the Software Distribution folder and files will be recreated with fresh files).
    5. You should see Updates installing now.

    Sometimes the folders/ files for Windows Update get messed up; this gives them a refresh.

    Note: Alternatively in step 2 you can disable the BITS and Windows Update services then reboot your PC if you can't delete the Software Distribution file. You'll have to go back in and set both services back to "Automatic Delayed start" afterwards and manually start them.

    This worked for me. The Software Distribution folder said it was locked after Step 1. Apple popped up and said it had an Itunes update, installed that and restarted, ran Update and everything then worked. Thank you.

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  5. Anonymous
    2025-01-31T08:30:06+00:00

    Here is the result of the program.

    The Windows Update service is stopping.

    The Windows Update service was stopped successfully.

    The Background Intelligent Transfer Service service is not started.

    More help is available by typing NET HELPMSG 3521.

    The following services are dependent on the Cryptographic Services service.

    Stopping the Cryptographic Services service will also stop these services.

    Acronis Active Protection (TM) Service

    Do you want to continue this operation? (Y/N) [N]: y

    The requested pause, continue, or stop is not valid for this service.

    More help is available by typing NET HELPMSG 2191.

    The system cannot find the file specified.

    Access is denied.

    Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat

    *** Resetting winsock and proxy settings ***

    Sucessfully reset the Winsock Catalog.

    You must restart the computer in order to complete the reset.

    Current WinHTTP proxy settings: 

    Direct access (no proxy server).

    BITSADMIN version 3.0

    BITS administration utility.

    (C) Copyright Microsoft Corp.

    Internet proxy settings for account localsystem set to NO_PROXY.

    (connection = default)

    Querying active state...

    TCP Global Parameters

    Receive-Side Scaling State : enabled

    Receive Window Auto-Tuning Level : normal

    Add-On Congestion Control Provider : default

    ECN Capability : disabled

    RFC 1323 Timestamps : disabled

    Initial RTO : 1000

    Receive Segment Coalescing State : enabled

    Non Sack Rtt Resiliency : disabled

    Max SYN Retransmissions : 4

    Fast Open : enabled

    Fast Open Fallback : enabled

    HyStart : enabled

    Proportional Rate Reduction : enabled

    Pacing Profile : off

    *** Deleting WU Policy registry keys ***

    ERROR: The system was unable to find the specified registry key or value.

    ERROR: The system was unable to find the specified registry key or value.

    ERROR: The system was unable to find the specified registry key or value.

    ERROR: The system was unable to find the specified registry key or value.

    *** Starting WU services ***

    [SC] ChangeServiceConfig SUCCESS

    [SC] ChangeServiceConfig SUCCESS

    The Background Intelligent Transfer Service service is starting..

    The Background Intelligent Transfer Service service was started successfully.

    The Windows Update service is starting.

    The Windows Update service was started successfully.

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    * * * Completed * * *

    Press any key to continue . . .

    I hope this helps with solving the issue.

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