Windows 11 Upgrade - Error 0xC1900101 - 0x20017

Anonymous
2025-03-11T12:19:08+00:00

Hi, I can't upgrade my win 11 from 23H2 to 24H2

Here is panther and rollback logs.

I've tried setupdiag, cleanboot, driver update, unplugging all external hardware, sfc, chkdsk, dism. Nothing helped.

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2025-03-25T21:40:06+00:00

Hello,

I'll try to describe everything from scratch:

Note: I have a system drive running on an NVMe disk and a data drive configured as RAID 1. Additionally, BitLocker is enabled on my system disk.

First Issue:

During an in-place upgrade, the installation proceeds through the initial checks and starts the upgrade process. At this point, I see the following screen:

Image

Once the process reaches 95%, the PC reboots but fails to start. After several failed attempts, the system rolls back the upgrade, and upon reboot, Windows displays an error message:

Image

Solution:

As suggested by Ramesh, I completely disabled the SATA controller (or you can switch it to AHCI mode) since it wasn’t required for my Windows installation. This allowed the upgrade process to proceed further.

Second Issue:

After completing the first phase, the PC reboots at 95% (as mentioned earlier) and continues installing the update up to 30%.

Image

  • After the second reboot, the installation reaches 100%.
  • However, on the final reboot, a BSOD with the error "INACCESSIBLE_BOOT_DEVICE" appears.
  • After several failed attempts, Windows rolls back the installation and upon reboot, Windows displays an error message: Image

Solution:

  1. Deleted RAID drivers (though I don’t believe this was the cause of the issue, just noting it for reference):
    • rccfg.inf
    • rcraid.inf
    • rcbottom.inf
  2. Completely disabled BitLocker, as suspending it didn’t resolve the issue.

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  1. Francisco Montilla 30,715 Reputation points Independent Advisor
    2025-03-11T13:14:52+00:00

    Hmm, perhaps the driver "oem0.inf" is blocking the upgrade. Please, can your try to do: Windows + R, type "optionalfeatures" and press Enter.

    Then, uncheck the "Microsoft XPS Writer" and "Microsoft Print to PDF". Then, wait for the operation to complete, reboot, try again and if there's any error please share the new logs.

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  2. Anonymous
    2025-03-11T13:09:02+00:00

    Hi Francisco,

    1. chipset, bluetooth, wi-fi, lan etc.
    2. There was a faulty Logitech device in the device manager. I resolved the issue by updating its driver.
    3. BIOS

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  3. Ramesh 181.6K Reputation points Volunteer Moderator
    2025-03-11T13:00:14+00:00

    Please run the Farbar Scanner and share your logs.

    1. Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

    See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png. It's a safe tool used in most antimalware forums.

    1. If the OS language is non-English, rename FRST64.exe to FRST64English.exe.
    2. Run the program. Don't check or uncheck any options. Click "Scan".
    3. Add the two logs, FRST.txt and Addition.txt, to a Zip archive, upload them to your OneDrive and share the link here.

    How-To: Share OneDrive files and folders - Microsoft Support

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    OneDrive sharing options - screenshot

    https://imgur.com/a/vZyxpY9

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  4. Francisco Montilla 30,715 Reputation points Independent Advisor
    2025-03-11T12:55:51+00:00

    Hi Alexey,

    Quick question. Which drivers did you try to update?

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