Win 11 Version 24H2 Install Failed

Anonymous
2025-05-08T01:25:37+00:00

I tried to install Win 11 Version 24H2 for the second time, and it failed for a second time. The first BSOD message gave the following info:

Your device ran into a problem and needs to restart.

Stop code: INACCESSIBLE BOOT DEVICE

After a couple of restarts, the update was backed out. I'm back on Windows 11 Pro Version 23H2.

I checked the update history and saw the Install error code - 0xc1900101.

Before I tried the 24H2 update, I did the following:

Unplug unnecessary USB devices

Drivers were updated

No issues in Device Manager

I have 30GB of free space on the drive

Any help would be appreciated,

sms1295

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-05-12T01:24:16+00:00

    Ramesh,

    Thanks for the explanation. I'll not be able to do the removal steps for several days because I need my computer for work. Once I have done the removal, I'll post new Farbar logs.

    Thanks again for your help,

    sms1295

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  2. Anonymous
    2025-05-11T18:02:55+00:00

    The scripts were created for Windows 10 and work on Windows 11 (the titles were not modified) (they are protected on Ten Forums)

    (Logging onto TF to run them)

    This script can run without logon:

    Please run tuneup plus > post a share link

    https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

    The computer logs had reported one BSOD on 05/07/2025.

    There was no dump file.

    Windows 11 Pro

    Version: 10.0.22631

    0xC1900110, 0x40006

    1. Please download to a new desktop folder:

    Download Official Windows 11 ISO file from Microsoft | Windows 11 Forum

    Download Windows 11

    1. Temporarily uninstall all non-Microsoft antivirus / firewall software

    a) Avast Free Antivirus 25.4.10068.2727 Gen Digital Inc. 20250408

    https://www.avast.com/uninstall-utility#pc

    b) SUPERAntiSpyware 10.0.1274 SUPERAntiSpyware.com 20250421

    https://www.superantispyware.com/supportfaqdisplay.html?faq=47

    c) Malware Hunter 1.199.0.828 1.199.0.828 Glarysoft Ltd 20250102

    https://www.glarysoft.com/kb/uninstall/

    1. Make sure that defender is on
    2. Temporarily detach all non-Windows drives:

    Disk & DVD/CD-ROM Drives 

      Drive: C:

    Free Space: 34.9 GB

    Total Space: 237.5 GB

    File System: NTFS 

      Model: Samsung SSD 970 EVO Plus 250GB 

  Drive: D:

    Free Space: 876.8 GB

    Total Space: 953.9 GB

    File System: NTFS 

      Model: Samsung SSD 970 EVO Plus 1TB 

  Drive: E:

    Free Space: 387.2 GB

    Total Space: 478.9 GB

    File System: NTFS 

      Model: WDC WD1003FZEX-00K3CA0 

  Drive: F:

    Free Space: 281.1 GB

    Total Space: 475.0 GB

    File System: NTFS 

      Model: WDC WD1003FZEX-00K3CA0 

  Drive: G:

    Free Space: 1137.7 GB

    Total Space: 1407.0 GB

    File System: NTFS 

      Model: ST2000DM008-2UB102 

  Drive: H:

    Free Space: 466.1 GB

    Total Space: 500.6 GB

    File System: NTFS 

      Model: ST2000DM008-2UB102 

  Drive: I:

    Free Space: 407.6 GB

    Total Space: 478.9 GB

    File System: NTFS 

      Model: Samsung SSD 870 EVO 1TB 

  Drive: J:

    Free Space: 474.5 GB

    Total Space: 475.0 GB

    File System: NTFS 

      Model: Samsung SSD 870 EVO 1TB 

  Drive: B: 

  Model: HL-DT-ST BD-RE  WH14NS40 

 Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.22621.0001 (English), 5/7/2022 00:19:03, 204800 bytes 

  Drive: A: 

  Model: HL-DT-ST BD-RE  WH14NS40 

 Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.22621.0001 (English), 5/7/2022 00:19:03, 204800 bytes
    1. Place the computer into clean boot:

    Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts | Windows 11 Forum

    1. Perform an in place upgrade repair using the desktop iso:

    Repair Install Windows 11 with an In-place Upgrade | Windows 11 Forum

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  3. Anonymous
    2025-05-11T14:11:33+00:00

    Ramesh,

    Since the 24H2 is no longer in the update queue, what are we trying to achieve by uninstalling the programs?

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  4. Ramesh 181.2K Reputation points Volunteer Moderator
    2025-05-11T13:34:22+00:00

    Thanks. Got them.

    1. Please uninstall SUPERAntiSpyware and Glary Utilities.
    2. See if you can run the Avast uninstall tool in "Safe mode with networking" mode.
    3. Clean boot Windows using msconfig.exe.
    4. Backup the registry using Acelogix Regbak,
    5. After doing all of the above, post fresh Farbar logs.

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  5. Anonymous
    2025-05-11T13:17:51+00:00

    Ramesh,

    Sorry. I've uploaded the zip file. The name is FRST.zip.

    Thanks for your help,

    sms1295

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