Windows 11 Sign Issues with Challenge Phrase

Anonymous
2022-02-21T06:28:10+00:00

Hi,

I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2023-03-07T02:21:02+00:00

    Just happened to my boss at work today. Windows locked him out and will NOT let me reset his password or PIN. Even trying to unlock it with his Microsoft account (following the instructions on the login screen), filling out EVERY FIELD on the provided form and waiting for a response only got Microsoft to say I didn't provide enough info and lock me back out. Guess we'll be reinstalling the OS on this two month old machine at work and getting rid of Windows myself as soon as I feasibly can.

    Edit: Fricken' pathetic how long this has been an issue for users.

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  2. Anonymous
    2022-09-30T09:30:48+00:00

    I have the same problem is there anybody can help me I know my password but still they are saying phrase challenge I don't know how to solve it please help me anybody

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  3. Anonymous
    2022-08-28T15:04:42+00:00

    Omg!!!! Anybody please if you get a solution share. This is ridiculous and annoying! I have school work to complete and trying to write a 10-page paper on my phone is not going to cut it. I've tried everything y'all did and the challenge screen still returns.

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  4. Anonymous
    2022-08-24T09:45:37+00:00

    I'm with you on this.

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  5. Anonymous
    2022-07-08T22:41:25+00:00

    I can login but It always says the challenge phrase

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