Windows 11 Sign Issues with Challenge Phrase

Anonymous
2022-02-21T06:28:10+00:00

Hi,

I am trying to sign into my laptop as normal, but it says my password has been entered incorrectly so I have to enter the challenge phrase A1B2C3 and then my password. I know my password is correct but it keeps locking me out saying it is incorrect. I've followed Windows 11 tutorials to fix login issues but none mention the challenge phrase, which seems to be our issue.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-01-04T16:11:15+00:00

    I can not get by the challenge phrase. I try putting in my password it gives me the same message. How do I get in to change password?

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  2. Anonymous
    2024-01-04T09:14:48+00:00

    Keep it up Microsoft! You have done a wonderful job on how to make the user frustrated and go crazy. Never expected this feature and before making it live should have tested completely. Because of this sh*t feature I am resetting my PC. Now I need to install all my softwares once again.

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  3. Anonymous
    2023-12-12T14:28:34+00:00

    And I say again, I have the same issue however, the challenge question is the same damn question for everybody it seems! I would like to revert back to Windows 10, but this is my business computer and I do not wish to lose any information that I will have to resubscribe to or spend half a day trying to get that information resubmitted. What was the point of this?

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  4. Anonymous
    2023-11-30T20:00:52+00:00

    Had same issue, the challenge phrase is literally what it says - you just have to enter A1B2C3 and it lets you try your PIN again. Hope this helps

    That helped me thanks how $&(+:' stupid has MS become. Really hating the heck out of Win11.

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