Files have a brown box on their icon and dont open in Windows 11

Anonymous

What is going on here? There is no information anywhere so it obviously isnt a problem for everyone.

Most of my files stored on Dropbox now have a small brown file box icon on the lower left corner of the main icon for all MS Office files. They open perfectly well on the phone and a laptop running Windows 10 but not on my laptop running Windows 11.

I get an error message saying the program cant open it because the file is unsupported or may be corrupt.

Why the **** do they release an OS that doesn't work with their own programs??

Please help,

Thanks

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118 answers

Anonymous

2022-04-27T18:34:03+00:00

windows 10. When I use the office suite from "my computer" - no issues. But anything stored on the cloud - not so good.
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Anonymous

2022-04-26T21:41:23+00:00

Are you running Windows 11?
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Diane Poremsky MVP 17,526 Reputation points MVP Volunteer Moderator

2022-04-01T02:45:02+00:00

It's a sneaky little x :)

You're welcome!
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Anonymous

2022-04-01T01:12:36+00:00

Not sure what I did, but the brown file boxes on all the files have gone away, and I'm able to open them as usual.

I was already signed in, so ... I just don't know.

But thank you.
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Anonymous

2022-04-01T01:00:26+00:00

I think so. I got on the OneDrive.live.com and signed in -- I'm signed into Microsoft 365 and using it on Word, etc.

Is there anywhere else to sign in?
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