Files have a brown box on their icon and dont open in Windows 11

Anonymous
2022-02-12T17:29:29+00:00

What is going on here? There is no information anywhere so it obviously isnt a problem for everyone.

Most of my files stored on Dropbox now have a small brown file box icon on the lower left corner of the main icon for all MS Office files. They open perfectly well on the phone and a laptop running Windows 10 but not on my laptop running Windows 11.

I get an error message saying the program cant open it because the file is unsupported or may be corrupt.

Why the **** do they release an OS that doesn't work with their own programs??

Please help,

Thanks

Windows for home | Windows 11 | Files, folders, and storage

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  1. Anonymous
    2023-10-04T16:31:59+00:00

    My issue is that I somehow got signed out of my organization and access to my MS Office 365 cloud account. I checked the cloud icon at the lower right of my screen, and saw a red X. I used my MS Authenticator app on my phone to login in (not without other issues), but the cloud icon has changed and now appears to be syncing. It would seem like this is going to be a persistent issue moving forward and not having issues when working remotely or while traveling to maintain access to cloud accounts, regardless of whether you are syncing with DropBox or other remote storage applications. Now a message popped up did I want to delete 1500 files from cloud storage? I mean what the heck is going on here. No, of course I do not! I clicked restore, found a merge issue and my day is already consumed with at least an hour of file management to ensure I have not lost data that I had stored in the MS cloud.

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  2. Anonymous
    2023-10-04T16:31:49+00:00

    My issue is that I somehow got signed out of my organization and access to my MS Office 365 cloud account. I checked the cloud icon at the lower right of my screen, and saw a red X. I used my MS Authenticator app on my phone to login in (not without other issues), but the cloud icon has changed and now appears to be syncing. It would seem like this is going to be a persistent issue moving forward and not having issues when working remotely or while traveling to maintain access to cloud accounts, regardless of whether you are syncing with DropBox or other remote storage applications. Now a message popped up did I want to delete 1500 files from cloud storage? I mean what the heck is going on here. No, of course I do not! I clicked restore, found a merge issue and my day is already consumed with at least an hour of file management to ensure I have not lost data that I had stored in the MS cloud.

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  3. Anonymous
    2023-10-04T16:19:33+00:00

    They are offline, but how to get them back online would be super helpful.

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  4. Anonymous
    2023-09-25T14:01:16+00:00

    I tried this. I selected the file, pressed delete button. File is gone - but is NOT in the recyle bin. Just - Gone.

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  5. Anonymous
    2023-06-23T21:49:33+00:00

    I’m in Pictures. When I must sign into Microsoft 3x and then change my password 3x. I give up. My pictures are locked by Microsoft. Pictures are something people will go into a burning building to get out yet Microsoft will destroy them with this brown file box icon and not allow any access. WHY WHY WHY.

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