problem installing latest security update kb5005565

Anonymous
2021-09-19T05:27:48+00:00

Hi. On the latest update of Windows 10 20h2, I could not install the update mentioned in the subject line. I did the trouble shooter, but no joy. then I tried the standalone package, no joy. then, I tried to use my windows entrprise cd to reset windows and it said sorry, we could not determine if your pc could run windows 10. This is a brand new computer, but I did put my previous cwindows that I had on the new computer.

How could Iinstall this update or do the windows reset?

Thanks in advance for any suggestions.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

46 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-10-03T12:43:27+00:00

    this is VERY frustrating, just keeps COMPOUNDING.

    NOW, since this update will not install, the KB5005611 will NOT install, similar error message.

    MICROSOFT nererds to get its act together.

    i'm on a NEW MACHINE !! this is NUTS !

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2021-09-27T13:42:02+00:00

    I had a very helpful lady from Microsoft try her best to fix the problem, but she could not. She said the best thing to do would be to wait until the next update came out, which should solve the problem. So it does appear to be a bug in their last update, time will tell.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-09-21T12:40:56+00:00

    Hi,

    After autoinstalled KB5005565 update, I have random blue screen of death.

    For fix the problem temporarily, I had to uninstall this security update, and turn off the auto updates.

    How will can fix this update bug?

    Thank you!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-09-21T12:27:23+00:00

    I was having the same issue, reinstalled Edge and it finally installed KB5005565 successfully.

    Thanks so much Raccoon. Reinstalled Edge and download of KB5005565 worked fine. I was quite wrong about the Version issue as far as KB5005565 is concerned- there is a current Features update for 21H1 version of Win 10 that is awaiting a download- I got confused with this, which I think will still not work on my 20H2 Version, but is optional as a download anyway. There is in fact also a Windows 10 Update Assistant download from Msoft which apparently gives an upgrade to 21H1 and I will try this in due course. Thanks again.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-09-19T21:07:02+00:00

    Hi John -

    Thanks for the response and I do apologize on the delay on mine.

    Kindly try to create a new user profile and try to run the ISO on the new user profile.

    To create new user profile, please follow the steps below

    1. Open the Settings by pressing the Windows Key + I
    2. Click on Accounts
    3. In the left pane menu, click on Family & Other Users
    4. Under other users, click on add someone else on this PC
    5. By default, it will going to ask you to sign in using a Microsoft account, click on the link below which says I don't have this person's sign in information
    6. Click on Add a user without Microsoft account
    7. Fill out a username and click next until completion.

    Sign out to the current user and sign in on the new user profile.

    Check if everything works fine on the new user.

    Please do keep me posted of the result

    Regards,

    Kevin B.

    Was this answer helpful?

    0 comments