DTS:X Ultra Not working

Anonymous
2021-04-05T05:56:31+00:00

Hello Everyone,

I have Asus TUF F15, and my DTS:X Ultra keeps showing :

"Please connect external speakers to use DTS audio controls.

Please connect a Headphone to use DTS audio controls"

I have tried mostly method available online but noting seems to be working for me, So finally I reinstalled the windows and DTS:X started working but after a day same thing started happening again. I have latest Windows 10 Home and Latest Drivers. Rolling back driver doesn't work too.

If any one have solution then please share.

Thank you

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-20T16:20:39+00:00
    1. Head over to DTS other devices drivers download for Windows (32/64bit) (drvhub.net)
    2. Press "Download Driver" inside of "DTS APO4x" and "DTS APO4x Service"
    3. After downloading both drivers, right click the ".inf" files in both of the drivers and install.
    4. Reboot and thank me.

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  2. Anonymous
    2021-04-15T10:54:19+00:00

    I think the recent windows update has caused the issues. I have the same problem hope Microsoft will reply soon as possible or I have to reset the windows. That's the only solution I have in my mind.

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  3. Anonymous
    2021-04-16T13:14:18+00:00

    hello dear,

    i have same problem here and i tried everything with no working solution hope we have a fix soon :(

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  4. Anonymous
    2021-05-01T08:35:11+00:00

    Hello, DTS components available on Asus Website are also not working. And Regarding Downloading and Installing app from Microsoft Store, it happens only when older version of DTS Components is installed (Which is provided by Asus Website). So I am stuck with non working application. I have also tried to get in touch with Asus Support team but they are not interested in solving this.

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  5. Anonymous
    2021-04-21T06:48:41+00:00

    Don't reset the Windows because that will not work too. I have tried today to reset the windows but it is not rolling back the DTS:X Components. So I have installed a fresh Windows but after that I was not able to install DTS:X Ultra App from App Store because it needs latest DTS:X Components. So their is no solution for now.

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