DTS:X Ultra Not working

Anonymous
2021-04-05T05:56:31+00:00

Hello Everyone,

I have Asus TUF F15, and my DTS:X Ultra keeps showing :

"Please connect external speakers to use DTS audio controls.

Please connect a Headphone to use DTS audio controls"

I have tried mostly method available online but noting seems to be working for me, So finally I reinstalled the windows and DTS:X started working but after a day same thing started happening again. I have latest Windows 10 Home and Latest Drivers. Rolling back driver doesn't work too.

If any one have solution then please share.

Thank you

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-01T17:34:01+00:00

    The win update changed this Realtek console too. I can not enhance the volume from it anymore. It died like DTS UltraX did.

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  2. Anonymous
    2021-07-10T19:31:38+00:00

    I have tried but nothing until now. I also have installed the windows 20H2 and nothing. for now the only soultion for me has been to disable the "AMD audio coprocessor" from device manager. I don't even have to restart my laptop, when I disable this, the DTS gets activated instantly.

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  3. Anonymous
    2021-05-01T12:34:10+00:00

    That's awesome! I'm gonna do it right now. 

    What version of windows you upgraded to? 

    And does it comes with DTS:X Ultra app pre-installed?

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  4. Anonymous
    2021-05-01T11:26:49+00:00

    Finally, I have found a temporary solution. The thing is Instead of using DTS:X Ultra you can use "Realtek Dolby Digital Live Onboard Soundcard Mod" It works pretty much the same the sounds are loud and clear like before.

    I found this thread on YouTube after scouring a lot of videos and after some trial and error, this works great. 

    Link to the videohttps://youtu.be/IGioPmSZY2w

    Note: Before proceeding with this step "please set a system restore point" So, you can roll back if anything goes wrong.

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  5. Anonymous
    2021-05-04T16:26:11+00:00

    Don't install this update if you using or want to install DTS:X Ultra on your laptop.

    I found this issue on my Asus F15 (FX506LI) laptop, and solve the problem by ignoring this update. And install component driver first, then install DTS:X Ultra application from MS-Store.

    If this optional quality features installed, uninstall it. and restart you machine. then try ..

    **************************

    2021-04 Cumulative Update Preview for Windows 10 Version 20H2 for x64-based Systems (KB5001391)

    **************************

    I thing it will works for all. Feel free to share your experiences.

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