intel usb 3.1 extensible host controller not present in device manager

Anonymous
2021-04-18T19:39:03+00:00

Hello Hello,

Hopefully one will be able to help me. I bought an external ssd (crucial x8) i have a laptop with a USB C 3.1 Gen 2 and when i check usb controllers in device manager i only have the 3.0 usb host. look at the screen cap please . The x8 promesses up to 1050mb/sec but since windows sees my 3.1 gen 2 type c usb as a 3.0 usb im only getting half the speed .. I d like to get full speed .. any genius in the room pls ive tried many options with no success.. (going in bios , reinstalling this and that, update drivers..) I just cant get the 3.1 controllers driver to load or else plss plsss help Thank you

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-03T06:56:34+00:00

    Hey Louis,

    Well I don't know if you can get anywhere with ACER. Usually the websites for computers have a disclaimer that components are subject to change, but have a go at it and good luck.

    JohnD

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