Missing CD/DVD Burner

Anonymous
2021-05-11T16:01:25+00:00
  1. I have a Dell Precision Workstation M4800
  2. This Workstation has an internal CD/DVD RW Drive as follow:    H.L Data Storage Super Multi DVD Writer Model: GS40N (HL-DT-ST DVD+-RW GS40N)
  3. Until fairly recently I have been able to Create a System Repair Disc by using this drive and a blank disc.
  4. Now when I try to create the disc I get the following note:    "The System Repair Disc could not be created - Windows did not find a CD/DVD Burner"
  5. So can you please tell me where the CD/DVD Burners gone?
Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-28T02:21:11+00:00

    Does the system now recognize the drive as a recording device?

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  2. Anonymous
    2021-05-26T11:35:07+00:00

    Restore Point created.

    "IslmapiDataBurnSupported" Value change to "1". 

    Restart not asked for.

    See Below:

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  3. Anonymous
    2021-05-25T22:33:49+00:00

    Can you change the "IsmapiDataBurnSupported" value to 1 :

    Double-click "IsmapiDataBurnSupported" and change the Value date to 1 > OK

    Create a System Restore Point beforehand and you may have have to restart the computer afterwards.

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  4. Anonymous
    2021-05-21T17:51:03+00:00

    It looks as if I have only one "IsmapiDataBurnSupported" value, and that is "0x00000000 (0)". See below:

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  5. Anonymous
    2021-05-18T00:02:53+00:00

    Because a third party program (Roxio) does not recognize the drive as having burning capabilities the "Backup and Restore (Windows 7)" does not appear to be part of the problem.

    Can you go to the following registry key:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives

    If you expand "Drives" click on any "Volume" sub-key that exists.

    For each "Drive" in the adjacent right window is a value "IsImapiDataBurnSupported"

    For each "IsImapiDataBurnSupported' value what is the "Data" ?

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