3/6/2021 Windows 10 Microsoft Update messed up 2012 Windows Live Essentials (LIVE MAIL) unable to send, unable to read what is received. [Solution]

Anonymous
2021-03-07T21:14:31+00:00

Last night,  3/6/2021,  i received the push notification of a new Microsoft Update for my Windows 10 desktop.   The notification stated to restart my pc to install the update.

NO BIG DEAL i thought.

Wrong.

I did a RESTART,  and what Microsoft called an UPDATE actually  TOOK AN HOUR TO INSTALL .............?

After the INSTALL,  back at the Desktop Screen,  i was greeted with a message stating "WELCOME TO YOUR NEW WINDOWS OS".... ??????

So,  apparently the UPDATE was to install a whole new version of the Windows 10 OS...........

Nice of Microsoft to let me know.

Then i hit the problem.

I went to check my email via Microsoft Windows Live Mail (essential 2012) and this is what happens:

---  Emails DO DOWNLOAD on all of my accounts,  AOL, AT&T, and GMAIL...    (but download only)

---  By "DOWNLOAD ONLY"  i mean that NONE OF THE NEW EMAILS CAN ACTUALLY BE READ......

---  All new emails state "MESSAGE COULD NOT BE DISPLAYED"   "MESSAGE COULD NOT BE WRITTEN TO DISK"

* Pinned until 15 Nevember 2022.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-07T21:25:41+00:00

As you can see from above, the net result of last nights UPDATE / OS INSTALL

shut down my Microsoft Windows Live Mail.

  • I can download "blank" messages but i cannot read them.
  • I cannot SEND any messages at all via AOL, AT&T, or Gmail.

............................................................

I tried to do a system restore, but the "UPDATE / OS INSTALL" from last night

DELETED ALL OF THE SYSTEM RESTORE POINTS PRIOR TO LAST NIGHT,

AND DOES NOT GIVE A RESTORE POINT FOR LAST NIGHTS UPDATE ...........??????

I then tried to REPAIR Windows Live Mail using the executable WLARP.EXE

in the Windows Live Installer folder. NO CHANGE. IT FAILED TO RESOLVE

THE PROBLEM.

I then restarted the pc multiple times. No Change.

............................................................

I then spent 3 hours scouring the internet looking for an answer...

What i found is that this happened A LOT over the last few days............

Many people complaining about Windows Live Mail being disabled by the

March 2021 Windows 10 Update.

............................................................

Finally, I FOUND THE FIX...........

Here is the fix..........

To fix Windows Live Mail in Windows 10 v2004 and higher, follow these steps:

  1. Close the Windows Live Mail window.
  2. Start the Registry Editor (regedit.exe)
  3. In the Registry Editor, go to the following branch: 
     HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Live Mail
  4. Create the following DWORD values and set the data for each value to 1. 
     Value name: RecreateFolderIndex
 Value type: REG_DWORD
 Value data: 1

 Value name: RecreateStreamIndex
 Value type: REG_DWORD
 Value data: 1

 Value name: RecreateUIDLIndex
 Value type: REG_DWORD
 Value data: 1
  5. Restart Windows Live Mail. * * * Mod note. See more detailed instructions for this registry edit in another post by IllurionGray farther down on this page.

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  1. Anonymous
    2022-01-31T16:01:12+00:00

    The problem still remains because when WLM starts it sets the three D-Word values you

    set to 1 back to 0

    There is no way to make the D-Word value remain set to 1

    C.B.

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  2. Anonymous
    2022-01-31T02:48:17+00:00

    Thanks

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  3. Anonymous
    2022-01-06T06:47:37+00:00

    If I knew how to write a "Batch File" to modify the D-WORD values that would be great.

    You can add entries to the registry using a .reg file, without having to open the Windows Registry in the registry editor program.

    The method is slightly different on Windows 10, so I'll have to leave it to you to work out the details, because I only know how to do it on Windows 7. I don't have Windows 10.

    Basically, you create a small file with a .reg file extension: it contains a technical 1st line, then 4 other lines (in this situation), including one line for each new entry to add to the registry. To run that file, you right-click on it, then click on the option labelled "Install".

    If you were doing it in Windows 7 its contents should look something like the following (but it may not be quite the same in Windows 8 or Windows 10) -

    Windows Registry Editor Version 5.00[HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail]"RecreateFolderIndex"=dword:00000001"RecreateStreamIndex"=dword:00000001"RecreateUIDLIndex"=dword:00000001

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  4. Anonymous
    2022-01-02T17:50:01+00:00

    It depends how long you use your computer before restarting it. If you leave it on for several days I suggest restarting it, change the D-WORD values then start WLM.

    I usually turn my computer off when I'm finished for the day. When I turn it back on I reset The D-WORD to 1 before I start WLM.

    This is a pain but it works for me.

    If I knew how to write a "Batch File" to modify the D-WORD values that would be great.

    C.B.

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