Programs, software and apps keep crashing after 2021 updates Windows 10

Anonymous
2021-03-15T11:25:10+00:00

Hi there,

I am coming to you because i really don't know what else to try and it is becoming frustrating really.

Since early 2021 Windows Updates on both my desktop and laptop, January, February and the most recent now in March, i always had issues with programs crashing, not responding or closing after being opened.

On my desktop the most affected were Spotify and Razer software (all and any), when trying to run them it crashes with a not responding and close program issue.

On my laptop it has reach a really frustrating point where i can't open most of the programs, and even explorer/windows base executables such as notepad, regedit, services, explorer menus when right click on them, event viewer...even attempting to fix i can't because every window closes once i try to open and do something, it just crashes and shuts, no error message, nothing...it just closes after opening.

I've been looking around the internet for reported problems like this and solutions, the few i found were more related to MS Store apps than general programs/software or even windows executables.

I've ran a DISM (DISM.exe /Online /Cleanup-Image /Restorehealth) and SFC (sfc /scannow) scans through command prompt and manage to get the CBS.log and dism.log uploaded to my drive in order to see them on my desktop as in the laptop is impossible to run.

There are plenty of errors but some that caught my attention were these and similar to these that happen often:

2021-03-15 09:11:09, Info                  CSI    000008b3 Warning: HKCU violation: HKCU keys are not serviceable. Create them at runtime if you need them. Failing key is \REGISTRY\USER\SOFTWARE\Microsoft\Windows\Windows Error Reporting\Hangs\ with security descriptor  and SDDL hash 0x0000000000000000.

2021-03-15 09:11:09, Info                  CSI    000008db Warning: Overlap: Registry value collision found under key \REGISTRY\USER\SOFTWARE\Microsoft\Windows\Windows Error Reporting\Hangs\ for Disable, only one component should set this value

Tried fixing registry permissions, but having broken registry keys without being able to open regedit it's no go.

Checked file system permissions and ALL APPLICATION PACKAGES are allow on all read & execute, list folder contents and read.

I don't see this as a hardware problem because these are two different systems - desktop and laptop - and i had no issues until 2021 windows updates and security updates.

Both systems are running the 20H2 version on Win 10 Pro x64 system and the subsequent updates from the end of January/early February 2021 started the issues described.

The obvious solution may look simple which is format and install from scratch but really don't want to go through that again...but more and more seems i will have to do that.

Any and all help, tips, advice is welcomed.

Thank you very much and looking forward for your replies and support.

Best regards,

AM

==========//==========

UPDATE:

February Win 10 update KB4601319 - causes crashes described on my desktop, unistalling this KB update fixes the problem.

March Win 10 update KB5000802 - causes the crashes described on both desktop and laptop, unistalling this KB update fixes the problem.

Windows 10 Version 20H2 (OS Build 19042.867) is conflictive with the issues described above and below.

Windows 10 Version 20H2 (OS Build 19042.746) is stable and working fine.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-04-20T08:56:37+00:00

    You got to be kidding me.... it worked!
    Have you tried re-installing asus tweak after updating?

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  2. Anonymous
    2021-04-09T14:23:08+00:00

    @felipeinpark I feel your pain, I had KB5000802 re-install again, ive uninstalled and "paused" updates for 1 month, will see if there is something out then and give it another go. Are these forums/Q&A enough for Microsoft, or do we need to raise a support ticket ?

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  3. Anonymous
    2021-04-08T17:31:00+00:00

    I have similar issue apps closing few seconds after starting with no reason. Chrome working fine and some other like Steam.

    I managed to do the msconfig bit.

    I have second local account that could run msconfig

    I managed to figure out that I had to disable all intel and creative services. 

    Looks like after some update there is a conflict with these services that add/change some windows parts like sound or wifi/bluetoooth.

    Hope that helps some folks.

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  4. Anonymous
    2021-04-03T00:26:49+00:00

    In my case, i have isolated it with the new security update. uninstalling it allows me to use other apps that keeps crashing before. the thing is, you'd know it installed again after another update cycle. was having this problem since FEB updates this year. My build is actually stable. Started acting up after the updates... 2 mos since then, no fix in sight. too bad. for us.

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  5. Anonymous
    2021-03-15T23:25:17+00:00

    Hi Admn86 -

    Thank you for the detailed response and I apologize that the given methods did not work. If that's the case, please perform In-place Repair.

    In-Place Repair

    • In-place repair/upgrade or repair reinstall is a process of re-installing Windows without touching any of your applications or personal files. In this way if there's any data corruption, damaged system files or missing system files on your computer, this repair will fix or repair them.

    To start we need to download an ISO file of Windows 10 and save it to your computer. Please follow the instruction on the link below to create an ISO file

    https://support.microsoft.com/en-us/help/402819...

    After the ISO is created, follow the instructions on the link below created by PaulSey, Microsoft Agent, on how to perform repair install on your computer.

    https://answers.microsoft.com/en-us/windows/for...

    This process will take some time to complete so you need to be very patient in waiting until the process completes. Once done , restart your computer and check if the issue is resolved.

    Regards,

    Jerico T.

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