How do I talk to a person about my account

sherrywinnick wrote: 

I have been hacked and cannot get into my email.  It says to put in my password, but because I've been hacked, I cannot put in a password.

An MSN Email account?

Don

I have been hacked and cannot get into my email.  It says to put in my password, but because I've been hacked, I cannot put in a password.

   SheilaLarry wrote: 

I recently purchased this laptop and i have a 30 day free trial. I put my bank account information in so that I can renew my subscription in May. but, I noticed that we already are paying monthly for our desktop with microsoft. I want to cancel the subscription for next month. so at i will not be charged next month.

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On this page 

https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us#ID0EBBBBF=Orders

Look at Cancel an order or pre-order

On this page 

https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us#ID0EBBBBF=Payments

Get a refund on apps or games.

Microsoft Store Support https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us

If you can't resolve this without help... 

It is reported to be difficult to reach Microsoft Support by phone at present, 

but you will find the number you need here 

https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

Don

I recently purchased this laptop and i have a 30 day free trial. I put my bank account information in so that I can renew my subscription in May. but, I noticed that we already are paying monthly for our desktop with microsoft. I want to cancel the subscription for next month. so at i will not be charged next month.