How do I talk to a person about my account

I tried to order 365 Personal which includes  "One Note" and it was for one person.

Instead  365 family was furnished for install.  I want One note included .

please correct accordingly or  CANCEL the order.

Thomas Haberny

*** Email address is removed for privacy ***

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Sorry, you aren't communicating here with anyone connected to the 

Microsoft Store or billing.

On this page 

https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us#ID0EBBBBF=Orders

Look at Cancel an order or pre-order

On this page 

https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us#ID0EBBBBF=Payments

Get a refund on apps or games.

Microsoft Store Support https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us

It is reported to be difficult to reach Microsoft Support by phone at present, 

but you will find the number you need here 

https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

Don

I tried to order 365 Personal which includes  "One Note" and it was for one person.

Instead  365 family was furnished for install.  I want One note included .

please correct accordingly or  CANCEL the order.

Thomas Haberny

******@yahoo.com

i cant get into an old account and there isnt enough information to recover said account i need help from a human

My account has been cancelled I thinn your need to check for another card number on  this account, D

From another post: 

Check the account again There is another card number,  G

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Sorry, you aren't communicating here with anyone connected to billing. 

Sign in at https://account.microsoft.com/billing/payments/ and verify that payment methods are updated. 

it is reported to be difficult to reach Microsoft Store Support by phone at present, 

but try the number for your area/region in this article 

https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

Don