[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

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Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-08-23T02:14:10+00:00

    @farellse - Go to Settings (from Notifications -> All settings) then choose APPS. Wait for it to populate, find Feedback Hub, click on it, choose Advanced options, choose RESET - this will celar its cache and reinstall ti if needed.

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  2. Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
    2020-08-21T09:28:51+00:00

    Hello, I've read the posts suggesting I submit feedback. I would like to but I can't tell where you do that. What is the 'feedback hub'? It that something within Edge, which I don't use? Because when I go to Start-->feedback hub, nothing on my actual desktop opens that allows me to send feedback. All my feedback settings are off, is that the issue?

    Thanks

    Hey there, ThirdJames

    Please check this link to see if the Feedback hub is installed on your device:

    https://www.microsoft.com/store/productId/9NBLGGH4R32N

    You should get a notification asking you if you would like to open the page up within the Microsoft Store app. Please select yes for this. 

    Regards,

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  3. Anonymous
    2020-08-19T12:47:18+00:00

    Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

    I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

    This update has essentially rendered my brand new computer useless.

    Please help!

    [Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

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  4. Anonymous
    2020-08-19T11:51:46+00:00

    I also hope that this problem will be resolved as soon as possible.

    Because I manually installed New Microsoft Edge from Microsoft Edge Official website (not from Windows Update) and Made it as My Default Browser. and the problem is: When the restart takes about 3 minutes before the Windows 10 Desktop appears. (Waited for approx. 3 Minutes on the "Welcome" Message).

    This seems to be related to this problem.

    I never Joined Microsoft Edge Insiders. and I chose Microsoft Edge Stable.

    Thanks.

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