[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
    2020-08-19T07:41:37+00:00

    Hey there, SteveTrudel

    This is still been worked on by the Edge team. Hopefully they will have this resolved soon, but there is no ETA time on this yet. 

    I understand that you are frustrated about this, and rest assured that the development team are working on this. 

    If you would like to create a thread on the community, to try and troubleshoot the browsers not sticking (FireFox), which should stick, please create a new thread and the community can try and help you with this. 

    Nathan,

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  2. Anonymous
    2020-08-18T20:46:51+00:00

    After the auto update Windows 10 2004 -KB4566782 Build 19041.450 my laptop takes 5 mins to boot up.  I get a blank screen for about 5 mins.

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  3. Anonymous
    2020-08-18T19:26:44+00:00

    This update has completely messed up my computer . I cannot launch the Microsoft store at all and the vast majority of the apps under the start menu. I cannot get to any games under the start menu that I have invested a huge amount of time in. Every time I restart my computer I have to UNPIN Edge and pin FIREFOX to the task bar! EVERY SINGLE TIME! This is completely unacceptable! I have to set what my browser homepage is after EVERY restart! Restore point hasnt helped, googling solutions to fix microsoft store has not fixed the issue. I would really like a reply as to what you folks are going to do to address the myriad of problems this update has caused.

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