windows update error 0x80240023

Anonymous
2020-06-20T20:31:23+00:00

windows update error 0x80240023 office file validation windows  ver 2004

Windows for home | Windows 10 | Windows update

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Anonymous
2020-09-13T16:08:53+00:00

For Office 2007 File Validation IssueGo to C:\Windows\SoftwareDistribution\Download

Find OFV.CAB and extract it.

You'll have OFV.msi

Install it and hit Retry on Windows Update.

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  1. Anonymous
    2020-06-29T20:33:11+00:00

    I encountered the same problem with the latest Windows 10 version 2004 release. The way I "got around it" was to run the Microsoft "Windows Update Show/Hide utility": wushowhide.

    It allows you to hide the problem update. Not a fix, but prevents the error from showing and allows updates to complete without error.

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  2. Anonymous
    2020-06-20T20:43:52+00:00

    Hi, I am Nigel, Independent Advisor here to work with you on this issue.

    The windows update error 0x80240023 relates to WU_E_EULAS_DECLINED.

    The license terms for all updates were declined

    https://docs.microsoft.com/en-us/windows/deploy...

    Please can you confirm that both Windows and Microsoft Office are fully activated.

    For Windows 10

    Click the Start button, then click the Settings button to open settings.

    On Windows Settings, click Update & Security.

    On the left side, click Troubleshoot, then click Windows Update on the tab that will appear on the right side.

    This will run the trouble-shooter and apply fix to the problem.

    After this is done, run Windows Update again to see if the problem was fixed.

    Hope this helps!

    Feel free to ask back any questions and let me know how it goes.

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you dec

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  3. Anonymous
    2020-07-07T13:29:42+00:00

    The only "work around" that I found is to use Microsoft's tool to prevent problem updates from installing. You can find it at:

    http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

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  4. Anonymous
    2020-06-28T18:48:02+00:00

    Hi Nigel,

    I just did a full clean install, and am having the same issue with "Error encountered: (0x80240023)".

    Your reference to:

    "then click Windows Update on the tab that will appear on the right side."

    is confusing because I don't see the Windows update Tab on the right.

    Perusing the window, I did find the Windows update troubleshooter, ran it, and it did not find any error.

    After rebooting, the problem sill persists.

    Question:

    1.  Do I really need this update?

    2.  Is there a solution for this error?

    Thanks, and have a great day!

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