AirPod Pros Keep Cutting In and Out

Anonymous
2020-07-14T03:01:40+00:00

I have a pair of AirPod Pros that I've had for a couple of weeks. Every time I connect them, the audio is fine but then a few seconds later the audio keeps cutting in and out.  I have tried everything from disconnecting to reconnecting them, updating my Bluetooth driver, and trying everything I've found online but nothing works. The AirPod Pro's work perfectly fine on my phone, but not on my computer. And it's not just YouTube that I'm having the problem with, I tried using Spotify and Netflix with my AirPod Pro's and the audio keeps cutting out there as well. It's extremely frustrating, so if someone could help me I would appreciate it a ton.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-04-24T19:09:49+00:00

    Thank you very much. It has worked for me perfectly!

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  2. Anonymous
    2020-12-17T03:20:06+00:00

    I'm having the same issue with my airpods pro. It's extremely frustrating. I can't seem to find any real fixes to this issue

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  3. Anonymous
    2021-02-06T02:23:17+00:00

    Hi guys, already tried enabling the "Windows Sonic for Headphone" in the Spatial sound format, as well as "Disable all enhancements" like the window's 10 audio troubleshooter suggests to do.

    Airpods sound keeps cutting out after a few minutes, the device does not loose connection, media controls keep functioning too.

    For convenience, I've disabled the "Hands-Free AG Audio" protocol because they sound like ****.

    The fastest way I've discovered to recover audio for my airpods is:

    1. click sound tray icon (which opens the volume level and audio device switch)
    2. click any other volume level

    Beeps that O.S. notification and the other sounds playing get back.

    Sometimes that doesn't work. Then I disconnect the bluetooth device in the system settings and connect back again. It's SUPER tedious and frustrating. I understand that Apple may have to "do it's magic" beyond the standard bluetooth protocol, but I don't agree to not have at least BASIC FEATURE SUPPORT for such a huge operating system as Windows 10. Microsoft and Apple, please shake your hands on this

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  4. Anonymous
    2020-11-24T21:18:34+00:00

    mine actually drop out of sync quite often with my iphone

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  5. Anonymous
    2020-11-24T20:48:02+00:00

    They have  major compatibility issues with windows 10 computers. On mac and IOS devices the experience is seamless and sound quality is fantastic.

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