Can't update Watchtower Library.

Anonymous
2020-06-22T19:34:48+00:00

Windows 10 Home, version 1903 for X64 system (KB4497165), Product ID: 00325-80000-0060-AAoem

Intel (R) Core (TM) i3-7100u, CPU @ 2.40 GHz, 64 bit operating system, X64-based processer

789 GB free

This problem started when I tried to update the Watchtower Library, but computer said couldn't because something was open in the WTL, I checked everything, couldn't find anything open. After numerous tries I uninstalled the WTL and tried to download/install several times. The "Mount" doesn't appear as the instructions said it should. The program downloads but can't open it.

So I copied the WTL from another laptop and pasted to my computer, it will open very slowly but with the 2017 version. Would not let me update. 

Has anyone experienced this, and if so, how can I update the WTL app? I am not real sharp on computers but can follow directions.

Please help.

Thank you,

bajarick

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-11-05T18:03:59+00:00

    Thomas, many have experienced this problem. Here are the instructions how to fix it.

    First make hidden files visible in Windows folder options. Close WT library.  

    1- Go to C:\ProgramData\Watchtower\WTLibrary (This is a hidden file; you can only see it if hidden files are made visible)

    2-- delete the two files, "ca-bundle.zip" and "cert.pem"

    3- Open Watchtower Library, go to help/check for updates and try again. 

    This has fixed the problem for many people.

    Kind regards

    Chris

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  2. Anonymous
    2020-08-10T10:41:11+00:00

    thank you for your kindness in helping ,this solved my problem.

    Amazing how Jehovah Provides . Please take care  again thank you Pete

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  3. Anonymous
    2020-07-28T16:14:10+00:00

    Hi all who offered help,

    Just to let you know that the problem is sorted.  I don't know what, if any worked.  I just opened it today as I've done for the last several weeks ready to try again and there it was; a full and up-to-date Watchtower Library. I just want to thank everyone who tried to help.  Hope your issues are also sorted. Many thanks and God bless. 

    JenEwren.

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  4. Anonymous
    2020-07-28T14:49:36+00:00

    Ot worked. You have. You have to use the lyu_E.updatepkg instead of the BUNDLE.UPDATEPKG. i dont know much about computers, but this is the first time I've seen them using an E drive. That never seems to work.

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  5. Anonymous
    2020-07-17T21:06:47+00:00

    Thank you so much for your kind assistance bro Bob. I followed your suggestions and things seemed to be going well. I downloaded the lyu_E (1).updatepkg file but when I tried to run it, it asked how I want to open this file and offered Adobe, Internet Explorer, Office 2010,Visual Studio Version Selector, Word and Notepad. I have no idea if one of these could open it and that's as far as I got. I have plenty of storage so maybe that can be ruled out. Thanks again.

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