How to stop being logged out of everything automatically when I turn off my laptop

Anonymous
2020-07-02T14:45:34+00:00

Can anyone help me please?  I installed a Windows 10 update on 23 June 2020 and, ever since then, whenever I turn my laptop on (after it being shut down) I find that have been logged off from everything.  This didn't happen prior to the update and it is happening every time I turn my laptop back on.  So it looks like when I shut down my laptop it is automatically logging me out of every application so when I turn it back on I have to log in to everything all over again (Outlook, OneDrive etc.)  Is there anything I can do to stop this?  It's infuriating!  Also, info that is usually remembered on websites that I use frequently e.g. ID numbers, passwords etc are also cleared whenever I shut down my laptop, even though I am checking the 'keep me logged in' boxes.  Any advice would be much appreciated.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2021-01-23T05:52:57+00:00

    BTW I have exactly the same problem as stated up above, but I get logged out from everything after a while no matter what; I don't have to shut down or even shut the lid.

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  2. Anonymous
    2021-01-22T12:42:52+00:00

    This issue has been going on for over 6 months now, it's absolutely shocking that Microsoft still haven't done anything about it. This thread is full of people who've used Windows computers for decades, who are now going out and buying Macs instead because they're so sick of this issue, and of Microsoft's lazy attitude about it. It's completely unacceptable that they've let such a major problem drag out for this long.

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  3. Anonymous
    2021-01-21T18:03:24+00:00

    On another thread I posted confirmation that this problem can definitely be caused (on my PC, at least) by the Google Chrome Elevation Service. See https://answers.microsoft.com/en-us/windows/forum/all/signed-out-of-everything-on-reboot/4abe91e9-d351-4b45-b79d-bd9a1dc85f45?page=9

    The downside is that this Elevation service is part of Google's mechanism for updating its software. It would need to be periodically re-enabled to update Chrome (and possibly other Google software).

    While I am 99.9999% sure from my testing that this does cause the problem, there could be other causes.

    Many software providers are going to automatic updates these days. It is part of the SaaS model. It may be that deleting login cookies is thought to be a necessary part of the process in some instances for technical or security reasons.

    Thanks to Iootin for alerting me to this thread.

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  4. Anonymous
    2021-01-21T08:19:38+00:00

    This is just great. Still no solution. It happened to me on a freshly bought copy of Windows PRO! I bought a couple more copies for my future employees. Do I have to expect that everyone will have this issue. I cant expect people to spend there first half an hour of every working day to set up windows and all the other apps they need... This is shameful!

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  5. Anonymous
    2021-01-08T01:14:03+00:00

    Hello

    There was a patch due to address this but unsure whether installed yet.

    Also read that cleaning cached passwords has resolved it for some.

    Can you try to Clear Cached Passwords

    The first thing you need to do in order to fix your issue would be to clear your cached passwords located in the Control Panel. Here’s how to do it:

    Go to the Start Menu and open up the Control Panel.

    Set the View By, located under the address bar on the right-hand side, to Large Icons.

    Navigate to User Accounts

    On the left-hand side, click on ‘Manage your credentials’

    Select the credentials for Lync, Outlook, and Microsoft in both the Windows Credentials and Generic Credentials.

    Click on Details and then select Remove from Vault.

    Exit the Control Panel and then restart your system.

    OK. This is Windows 10.  I do not see a "Control Panel".  There IS a settings but on that there is no "View By".  If I ignore that and just click on "Accounts" it also leads me nowhere consistent with the next steps. Help!

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