I too am having issues... each and every time I reboot I have to re-login to absolutely everything. Google account is "paused", I get a message that I need to "fix" my Microsoft account, in addition to re-logging in to each and every application/website I touch. Is Microsoft ever going to address this issue?
How to stop being logged out of everything automatically when I turn off my laptop
Can anyone help me please? I installed a Windows 10 update on 23 June 2020 and, ever since then, whenever I turn my laptop on (after it being shut down) I find that have been logged off from everything. This didn't happen prior to the update and it is happening every time I turn my laptop back on. So it looks like when I shut down my laptop it is automatically logging me out of every application so when I turn it back on I have to log in to everything all over again (Outlook, OneDrive etc.) Is there anything I can do to stop this? It's infuriating! Also, info that is usually remembered on websites that I use frequently e.g. ID numbers, passwords etc are also cleared whenever I shut down my laptop, even though I am checking the 'keep me logged in' boxes. Any advice would be much appreciated.
Windows for home | Windows 10 | Settings
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Anonymous
2020-11-05T22:13:40+00:00 -
Anonymous
2020-07-02T14:47:49+00:00 Hi, my name is Nigel and I am an Independent Advisor for Microsoft.
The issue you are describing is related to Windows 10 Version 2004.
Microsoft added Data Protection API (DPAPI) in Windows 10 Version 2004 to protect users’ confidential data. This feature currently only supports Windows 10 Version 2004, so earlier versions will not encounter similar problems unless users are planning to upgrade to a new version in the near future.
The DPAPI function is designed to protect users’ private keys, stored passwords, and other credentials generated in Windows 10 and other confidential information from being stolen by malware.
Google is still investigating and Microsoft has not confirmed the problem at all, so the specific reasons have to wait for the follow-up investigation results.
During the beta version, users gave feedback to Microsoft and Google, but Google engineers could not reproduce the problem, so Google decided not to investigate the problem.
Although I am aware this does not solve the problem it will be addressed in an upcoming Windows patch, so please keep your system updated with the latest updates.
Hope this helps!
Feel free to ask back any questions and let me know how it goes.
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Anonymous
2020-07-02T17:16:12+00:00 Hi Nigel,
Thanks so much for your quick reply. Although it doesn't resolve my issues (which are driving me insane!) it certainly answers my question. Is there any way that I can prevent Outlook from logging me out every time I shut down? I'm entering my password every time I switch on but now I'm not receiving mail/can't send mail etc. Please can you help?
Thanks, Anne.
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Anonymous
2020-07-02T17:20:04+00:00 Hello
There was a patch due to address this but unsure whether installed yet.
Also read that cleaning cached passwords has resolved it for some.
Can you try to Clear Cached Passwords
The first thing you need to do in order to fix your issue would be to clear your cached passwords located in the Control Panel. Here’s how to do it:
Go to the Start Menu and open up the Control Panel.
Set the View By, located under the address bar on the right-hand side, to Large Icons.
Navigate to User Accounts
On the left-hand side, click on ‘Manage your credentials’
Select the credentials for Lync, Outlook, and Microsoft in both the Windows Credentials and Generic Credentials.
Click on Details and then select Remove from Vault.
Exit the Control Panel and then restart your system.
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Anonymous
2020-11-07T19:24:38+00:00 Hi, I'm afraid I can't be of much help to you. This issue has completely resolved itself for me but i don't know how or why. All I did was leave my laptop on constantly. It has got so bad that I couldn't shut it down because it was taking so long to put it right when I rebooted. Anyway, after many, many weeks it was shut down accidentally and when I switched it on everything was as it should be. It's bizarre! I'm not confident that it won't happen again though so I tend to keep it switched on. I hope you manage to get yours sorted out.