Pen tablet makes black screen when i'm using program from microsoft

Anonymous
2020-06-22T09:49:25+00:00

*sorry for my bad english

So i try using my pen tablet on Microsoft word, Microsoft whiteboard and then when I write something my screen blinks like crazy, after that it will crash my PC. But when I use software like Adobe photoshop or medibang pro everything is fine. Any ideas?

edit: my mouse also make my screen goes black when i try to draw something on ms word, ms whiteboard, fullscreen snip from microsoft

Windows for home | Windows 10 | Windows ink and touch

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Anonymous
2021-06-26T15:01:38+00:00

Hello guys, apparently I have the same problem when I use my wacom tablet to draw in any microsoft software mostly on One Note and Words. Hence, after a thorough research I found one method to relieve the issue.

1# Update your graphic driver to the latest from the Intel website (not OEM driver) . You need to manually install the driver using .zip file format and never use .exe format to install. If you automatically scan your device it will probably says “Up to Date” but unfortunately it is not. That’s why you need to update it manually. For more further instruction on installations, you can just google it. I found this method from website whiteboard.uservoice.com.

I hope it will help you guys. Best of luck

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  1. Anonymous
    2020-12-16T16:17:08+00:00

    Hi FJRod,  I gave up after learning that this problem has existed since 2016 without successful action from MSoft, So I take a Snip&Sketch of the part I want to notate and draw on that.

    Bruce Williamson

    This would not be  solution for me because I need to annotate entire Word documents, then print them as pdf's to share with students, etc. But, anyway, I tested this, and it turns out I have exactly the same problem happening in the Snip&Sketch software. Whenever I choose the pen and start inking, the screen turns black for a second or so.

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  2. Anonymous
    2020-11-23T19:14:19+00:00

    I had the same issue but it get resolved once I updated Microsoft oneNote.

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  3. Anonymous
    2020-11-03T15:26:34+00:00

    I have the same issue. Worked for a week then now does not work.

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  4. Anonymous
    2020-11-03T07:47:02+00:00

    plz reslove tha problem

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