snip and sketch not working

Anonymous
2020-07-01T12:16:12+00:00

My snip and sketch tool has stopped working. I open the app, select new, highlight the area to snip but then nothing happens. I have tried refreshing the app and uninstalling and reinstalling but neither have resolved the issue.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-03-10T23:49:12+00:00

    Hello PlanetBOFA,

    Good day!

    I'm Jericho, a fellow customer and an individual advisor. I am happy to assist you!

    In several cases, corrupted or missing system files that are related to your drivers can lead to this error.

    1. Press the Windows key or click start, type in CMD right-click and click on "Run as an administrator".
    2. Type in: sfc /scannow
    3. Press Enter. Wait until it finishes.
    4. Type in: DISM /Online /Cleanup-Image /RestoreHealth
    5. Hit enter. Wait until it finishes.
    6. Restart your computer and see if that solves the issue.

    Hope that helps! Please let me know how it goes.

    I got an error message Error87 so it doesnt work for me

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  2. Anonymous
    2021-02-22T16:08:40+00:00

    Would have been nice to know that scan takes forever.

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  3. Anonymous
    2021-02-22T16:08:06+00:00

    Hello PlanetBOFA,

    Good day!

    I'm Jericho, a fellow customer and an individual advisor. I am happy to assist you!

    In several cases, corrupted or missing system files that are related to your drivers can lead to this error.

    1. Press the Windows key or click start, type in CMD right-click and click on "Run as an administrator".
    2. Type in: sfc /scannow
    3. Press Enter. Wait until it finishes.
    4. Type in: DISM /Online /Cleanup-Image /RestoreHealth
    5. Hit enter. Wait until it finishes.
    6. Restart your computer and see if that solves the issue.

    Hope that helps! Please let me know how it goes.

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  4. Anonymous
    2021-02-15T02:28:44+00:00

    Unable to use snip and sketch at all.

    It starts and disappears after a second or two.

    I now use the snipping tool when required...

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  5. Anonymous
    2021-02-14T17:06:50+00:00

    Are you able to take the Snip but not have it available to edit? That was my problem. I have documented the solution here, but in a nutshell, hit Win-A after taking the Snip. A bar will pop up on the right allowing you to use it.

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