Trouble Making Image Backup with Acronia True Image 2016 -- apparent misread of space

Anonymous
2020-06-18T23:54:58+00:00

I have been trying for days now to make a backup image of my internal Windows 10 hard drive, fully updated to current Windows 10 level May 2020. I have been using Acronis True Image 2016, as I always do. I have been backing up to an external, USB2 connected hard drive with 160 GB of free space on it (a 320 GB hard drive), the same drive I normally backup to. This is a Gateway laptop, NE56R from 2012, which shipped with Windows 8.

I have been trying to backup all partitions, including the C, and recovery partitions (including the Push Button one, which is about 15 GB) and whatever others are there. In total, they are about 109 GB. So I ought to have plenty enough free space.

I have checked all partitions to back up with True Image. It runs the whole backup, takes a good five hours. At the end, it throws up amessage saying ther eis not enough space for the image.

I have never had this problem before. The machine is booted from the True Image disk, so that should rule out some issue wiht my Widows 10 OS. I am doing a full disk backup, and I am even using Maximum Compression, which is what I always use, so I should need something lessthatn 109 GB of free space. and Ihave 160 GB of free space on the external drive.

I have a backup of Win 10 I made in April, shortly before the new OS level cam out on the drive -- I always keep two, just because. I deleted the older of the two on there, so now have only the one. I certainly don't want to delete the one on there, and still have this problem but no backup at all. But Ihave more free space than shudbe needed.

The external drive has been used only for backups since I started using it brand new, and I make a backup once or twice a year -- and I have been using it no more than four years. So, the external drive has very little, hardly any actual use on it, it is not far from brand new.

I read something this morning about a real problem found in the new Win 10 update, something to do with Storage Space, that is some sort of function in the OS now. I don't know what that is, or what it does. But the story said if your drive is not showing as RAW, then it should be OK, not affected. I checked Disk Management, and none of my volumes nor the external drive are marked as RAW. So, that should mean that issue is not the case here.

I have done enough backups in the past four years using the Acronis True Image 2016 software. It has always worked fine, and actually with less free space (I had another item on the drive too, but have deleted it. I also have deleterd about 32 GB of stuff from my C drive in an attempt to make this backup fit, but to no avail -- that is, my last two backups were actually larger than this one, and they fit fine.)

So, why do I keep getting the message about not enough space? I should have way more than enough.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

270 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-07-18T01:30:33+00:00

    (1) Aha...!...

    Directory of R:\RecoveryImage

    12/22/2012  05:31 AM    13,077,714,302 install.wim

    The recovery image that is on partition 6 is dated 12/22/2012. Sounds like Win 8 to me. And it's horribly bloated too.

    (2) My recommendation is to move the 2004 WinRE.wim file from partition 6 to partition 5, then to point ReagentC to it. Then, either delete or repurpose partition 6. Want to do it?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-07-18T01:18:38+00:00

    Thanks, Slance. And espeically for the info about bringing just those two partitions over -- I was wondering if that could be done, or it was all or nothing. Will look into it. But also might already be changing one of them anyway.

    And yes about whether Crystalxxxx scanned anything but C:.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-07-18T01:01:27+00:00

    Hi,

    I'm not an expert at interpreting that either, but I see nothing unusual after comparting to several of my drives.. The fact that CrystalDiskInfo is calling it "Good" is the most noteworthy thing..

    One possible problem.. Your other partitions are noit appearing along with C:\ because they are not assigned a letter.. The scan may or may not have included them..

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-07-18T01:00:26+00:00

    (1) Your partition 2 had the Win 8 WinRE.wim file. But I believe it is empty now. Put a letter on it & see. It could be tricky to delete that partition now for the reason Slance310 said, though I've done it. I did it with AOMEI Partition Assistant & shifted all other partition leftward in one easy step. But the next boot went to an automatic repair which didn't work. Fortunately, the Advanced Options button in the error message worked, & a "Troubleshoot > Advanced Options > Startup Repair" of my own did work. Still, the GPT attributes of the partitions were messy -- AOMEI messed with them.

    (2) Partition 5 got a Win 10 WinRE.wim file from one of your upgrades (or maybe even it was the Win 8.1 upgrade). And that upgrade also deleted the old one in partition 2.

    But the one that belongs to 2004 got put into partition 6. Apparently, it did not delete the one in partition 5. I don't know what's up with that, might be something about that Push Button setup you've got. But it's confusing.

    (3) Partition 5 is currently expendable. So will be partition 6, if it has a Win 8 .esd/whatever. But we would really want to move 6's WinRE.wim into 5 & set ReagentC to point to it.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-07-18T00:54:27+00:00

    Hi,

    I'm not 100% sure ChkDsk can be used on them or not, but you could try...

    In Disk Management. right click on the volume\partition and select Properties...

    Select "Tools" tab..  Under the "Error Checking" select "Check"...

    As I mentioned concerning your attempt at a new Acronis Image, you could delete both of those partitions on you newer drive, then recover them from the Acronis Image you used to load them in the first place..

    You should have no problem individually selecting those two partitions individually from the image..

    If nothing else, it will determine if Partition Wizard plays any role in the Bad Sectors as it will not have manipulated them in any way this time..

    Was this answer helpful?

    0 comments