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I have been trying for days now to make a backup image of my internal Windows 10 hard drive, fully updated to current Windows 10 level May 2020. I have been using Acronis True Image 2016, as I always do. I have been backing up to an external, USB2 connected hard drive with 160 GB of free space on it (a 320 GB hard drive), the same drive I normally backup to. This is a Gateway laptop, NE56R from 2012, which shipped with Windows 8.
I have been trying to backup all partitions, including the C, and recovery partitions (including the Push Button one, which is about 15 GB) and whatever others are there. In total, they are about 109 GB. So I ought to have plenty enough free space.
I have checked all partitions to back up with True Image. It runs the whole backup, takes a good five hours. At the end, it throws up amessage saying ther eis not enough space for the image.
I have never had this problem before. The machine is booted from the True Image disk, so that should rule out some issue wiht my Widows 10 OS. I am doing a full disk backup, and I am even using Maximum Compression, which is what I always use, so I should need something lessthatn 109 GB of free space. and Ihave 160 GB of free space on the external drive.
I have a backup of Win 10 I made in April, shortly before the new OS level cam out on the drive -- I always keep two, just because. I deleted the older of the two on there, so now have only the one. I certainly don't want to delete the one on there, and still have this problem but no backup at all. But Ihave more free space than shudbe needed.
The external drive has been used only for backups since I started using it brand new, and I make a backup once or twice a year -- and I have been using it no more than four years. So, the external drive has very little, hardly any actual use on it, it is not far from brand new.
I read something this morning about a real problem found in the new Win 10 update, something to do with Storage Space, that is some sort of function in the OS now. I don't know what that is, or what it does. But the story said if your drive is not showing as RAW, then it should be OK, not affected. I checked Disk Management, and none of my volumes nor the external drive are marked as RAW. So, that should mean that issue is not the case here.
I have done enough backups in the past four years using the Acronis True Image 2016 software. It has always worked fine, and actually with less free space (I had another item on the drive too, but have deleted it. I also have deleterd about 32 GB of stuff from my C drive in an attempt to make this backup fit, but to no avail -- that is, my last two backups were actually larger than this one, and they fit fine.)
So, why do I keep getting the message about not enough space? I should have way more than enough.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Oh, CrystalDiskInff. Thanks. I had that, lsotit when I used the February image, and could not remember the name. I will get it again and run it.
If bad files, can they be fixed? I don't now how to access those partitoins to run chkdsk, or if chkdsk can handle them.
(1) You put the letter on partition 6 this time, but tried to remove it from 5. No matter, we still need it a bit.
(2) Yours (on partition 6) & mine...
07/15/2020 05:33 PM 555,507,721 Winre.wim
07/09/2020 11:23 PM 525,321,603 Winre.wim
You did your upgrade to 2004 on 7/15/2020. Your date says the 2004 WinRE.wim got put into partition 6. Your size is slightly different likely because you upgraded using a different OS Build. As shown in my DISM illustration last page, mine (on my 2004 Installation USB drive) is...
Version : 10.0.19041 <<< That's Win 10, version 2004
ServicePack Build : 264 <<< That's the OS Build
(3) Now let's see whether the Install.esd on partition 6 also got updated. But I don't know what your computer manufacturer actually calls that. So, let's look for any/all .esd or .wim...
At an Administrator Command Prompt (not a Powershell)...
**DIR R:\.esd /a /s <<< Find any .esd anywhere in R:*
DIR R:\*.wim /a /s <<< Find any .wim
--- If you can figure it, do the DISM. Otherwise, I guess the date reveals enough ---
DiskPart
Select Disk 0
Select Part 6 <<< Partition 6, aka, that Push Button thing
Remove Letter=R
Exit
Hi,
I doubt that it is your current drive, but it is possible that it had bad sectors at the end of the drive when you got it.. It is also possible that "Bad Sectors" got carried over to the newer drive, since they may have been in the image.. You would not actually have bad sectors in that example, but corrupted files that cause that appearance..
It is possible that something that was done by Partition Wizard is not to the liking of Acronis, and the Bad Sectors is just it's interpretation of the problem..
You might want to run CrystalDiskInfo.. It will definitely tell you whether you have actual bad sectors or not.. It's another free program that does not install..
Worse case.. If actually needed, you could create am image without them, and restore just those two partitions from your older image..
Note of things over here. And I will report back with some more info before too long. I have not started the backup yet. When I went to, Acronis said somewhere in the extra partitions, that is not the two it automatically selects, have sector problems, and it would have to so the long backup that turns out bigger, so probably will not fit after all. Dang! I will try the backup and see.
But first I'm going to go back to Acronis and check and uncheck partitions to try to find which one or ones are the bad ones.
Question: IS that always hardware, or could it be corrupted files? I'm wondering if this is the same ones as previously.
I ran chkdsk C: /f /r out of booting to Advanced Startup, where they have Command Prompt, not PowerShell. That went very fast, said no problems.
I then booted, and ran the same from PowerShell, which requires I restart and it runs during restart, and takes hours. I just finish. It gives no report, but fixes anything it can.
But that is simply C:. I don't know how to run that on the other partitions. What would I use instead of C: ?
EDIT: I just checked the partitions with Acronis. The two problem ones, which it says has bad sectors, are the same two I changed the sizes on: the 826 MB Recovery partition and the 15.72 GB Push Button Recovery partition.
Again, could it be corrupted files or other file issue? Or is it hardware? Could it have been damaged by Partition Wizard? Or are they simply not reading right somehow?
Here is readout for Part 6. Not sure how I am to do the esd one.
ALSO, l note, when I tried to Remove Letter=R, it says R is invalid! But look above, I did the command right, and it says it took. It sounds like something is wrong, and who knows how that part is now ID'd! Is there something I have to do to fix it?
Microsoft Windows [Version 10.0.19041.388]
(c) 2020 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>DiskPart
Microsoft DiskPart version 10.0.19041.1
Copyright (C) Microsoft Corporation.
On computer: COMPUTER
DISKPART> Select Disk 0
Disk 0 is now the selected disk.
DISKPART> Select Part 6
Partition 6 is now the selected partition.
DISKPART> Assign Letter=R
DiskPart successfully assigned the drive letter or mount point.
DISKPART> Exit
Leaving DiskPart...
C:\WINDOWS\system32>DIR R:WinRE.wim /a /s
Volume in drive R is Push Button Reset
Volume Serial Number is D49F-5C80
Directory of R:\Recovery\WindowsRE
07/15/2020 05:33 PM 555,507,721 Winre.wim
1 File(s) 555,507,721 bytes
Total Files Listed:
1 File(s) 555,507,721 bytes
0 Dir(s) 3,137,146,880 bytes free
C:\WINDOWS\system32>DiskPart
Microsoft DiskPart version 10.0.19041.1
Copyright (C) Microsoft Corporation.
On computer: COMPUTER
DISKPART> Select Disk 0
Disk 0 is now the selected disk.
DISKPART> Select Part 5
Partition 5 is now the selected partition.
DISKPART> Remove Letter=R
Virtual Disk Service error:
The specified drive letter is invalid.
DISKPART> Exit
Leaving DiskPart...
C:\WINDOWS\system32>
