Trouble Making Image Backup with Acronia True Image 2016 -- apparent misread of space

Anonymous
2020-06-18T23:54:58+00:00

I have been trying for days now to make a backup image of my internal Windows 10 hard drive, fully updated to current Windows 10 level May 2020. I have been using Acronis True Image 2016, as I always do. I have been backing up to an external, USB2 connected hard drive with 160 GB of free space on it (a 320 GB hard drive), the same drive I normally backup to. This is a Gateway laptop, NE56R from 2012, which shipped with Windows 8.

I have been trying to backup all partitions, including the C, and recovery partitions (including the Push Button one, which is about 15 GB) and whatever others are there. In total, they are about 109 GB. So I ought to have plenty enough free space.

I have checked all partitions to back up with True Image. It runs the whole backup, takes a good five hours. At the end, it throws up amessage saying ther eis not enough space for the image.

I have never had this problem before. The machine is booted from the True Image disk, so that should rule out some issue wiht my Widows 10 OS. I am doing a full disk backup, and I am even using Maximum Compression, which is what I always use, so I should need something lessthatn 109 GB of free space. and Ihave 160 GB of free space on the external drive.

I have a backup of Win 10 I made in April, shortly before the new OS level cam out on the drive -- I always keep two, just because. I deleted the older of the two on there, so now have only the one. I certainly don't want to delete the one on there, and still have this problem but no backup at all. But Ihave more free space than shudbe needed.

The external drive has been used only for backups since I started using it brand new, and I make a backup once or twice a year -- and I have been using it no more than four years. So, the external drive has very little, hardly any actual use on it, it is not far from brand new.

I read something this morning about a real problem found in the new Win 10 update, something to do with Storage Space, that is some sort of function in the OS now. I don't know what that is, or what it does. But the story said if your drive is not showing as RAW, then it should be OK, not affected. I checked Disk Management, and none of my volumes nor the external drive are marked as RAW. So, that should mean that issue is not the case here.

I have done enough backups in the past four years using the Acronis True Image 2016 software. It has always worked fine, and actually with less free space (I had another item on the drive too, but have deleted it. I also have deleterd about 32 GB of stuff from my C drive in an attempt to make this backup fit, but to no avail -- that is, my last two backups were actually larger than this one, and they fit fine.)

So, why do I keep getting the message about not enough space? I should have way more than enough.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-17T22:16:29+00:00

    (1) Here is yours (on partition 5) followed by mine...

    07/08/2017  02:38 PM       453,134,379 Winre.wim     <<< Older version

    07/09/2020  11:23 PM       525,321,603 Winre.wim     <<< Win 10, version 2004

    Your partition 5 was untouched by your upgrade to 2004. It will do no good to point ReagentC to there because you're not supposed to use older ones.

    (2) So do the same for partition 6. See whether it has a 2004 version of WinRE.wim. It would have the date of your upgrade on it & should be the same size as mine.

    Also, let us see the same for your Install.esd on partition 6 -- and do that DISM too. But probably the date on Install.esd tells the whole sad story -- it's win 8 -- as you, me, & Slance310 think.

    (If there is no Install.esd, then check for a Install.wim).

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  2. Anonymous
    2020-07-17T18:34:48+00:00

    Sounds like good advice. Pretty much what I was saying, if Microsoft wants it and where it is, and all works, well, if it ain't broke, don't fix it.

    But on the one recovery partition with presumably win 8.0, having win 10 on it instead makes it useful. Frankly, its surprising that Microsoft doesn't automatically update that to match your OS, seems kind of negligent not to.

    Since not about to do anything on that right away, I think I will now start a new back up with Acronis. I can catch up with any partition change I make now on the next backup. And better to have a new backup before doing anything with partitions.

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  3. Anonymous
    2020-07-17T18:21:05+00:00

    Hi,

    Without that little MSR partition, Windows may not boot.. Although I have manipulated images in the past and got a UEFI installation to boot without it.. From what I understand, the MSR partition is for Microsoft's purposes and is not actually required for a GPT drive, but Microsoft uses it for compatibility purposes between MST and GPT drives in some fashion..

    You could probably delete the first 400mb one, but I again can guarantee that Windows will boot... It would mess up the partition numbering between the EFI and C:.. That may or may not be an issue with GPT drives, but most certainly is with MBR drives..

    It is the second 800mb Recovery that eliminating would be of the most benefit.. It is also possible that your Push Button Reset Partition is totally useless.. The only way to know for sure would be to try it, and that is risky..

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  4. Anonymous
    2020-07-17T16:37:57+00:00

    Now, a little input. It seems like a good idea to me to get rid of the Win 8 recovery (not the partition) and replace it with one from my Win 10.

    I'm lost with the partition numbers. I have five visible and I gather one invisible. Still, I would be inclined to leave things on those where Windows put them -- I don't see a reason to move them as long as all works. I believe the invisible partition is only about 17 KB, I don't now what it is for, but at 17 KB, if Windows wants it, I say l let it stay.

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  5. Anonymous
    2020-07-17T16:29:57+00:00

    PCR Jusst PCR, hee is the readout:

    Microsoft Windows [Version 10.0.19041.388]

    (c) 2020 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>DiskPart

    Microsoft DiskPart version 10.0.19041.1

    Copyright (C) Microsoft Corporation.

    On computer: COMPUTER

    DISKPART> Select Disk 0

    Disk 0 is now the selected disk.

    DISKPART> Select Part 5

    Partition 5 is now the selected partition.

    DISKPART> Assign Letter=R

    DiskPart successfully assigned the drive letter or mount point.

    DISKPART> Exit

    Leaving DiskPart...

    C:\WINDOWS\system32>DIR R:\WinRE.wim /a /s

     Volume in drive R has no label.

     Volume Serial Number is 9BB3-B780

     Directory of R:\Recovery\WindowsRE

    07/08/2017  02:38 PM       453,134,379 Winre.wim

                   1 File(s)    453,134,379 bytes

         Total Files Listed:

                   1 File(s)    453,134,379 bytes

                   0 Dir(s)     392,265,728 bytes free

    C:\WINDOWS\system32>DiskPart

    Microsoft DiskPart version 10.0.19041.1

    Copyright (C) Microsoft Corporation.

    On computer: COMPUTER

    DISKPART> Select Disk 0

    Disk 0 is now the selected disk.

    DISKPART> Select Part 5

    Partition 5 is now the selected partition.

    DISKPART> Remove Letter=R

    DiskPart successfully removed the drive letter or mount point.

    DISKPART> Exit

    Leaving DiskPart...

    C:\WINDOWS\system32>

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