Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-16T12:35:28+00:00

    Wel,, MS did it again, all updates were off but ... this morning it updated anyway and ... printing stopped

    The list op KB's

    KB-ID When What

    KB4552925 11/06 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 2004 for x64(KB4552925)

    KB4560960 ??/?? Not present

    KB4497165 15/06

    KB4557957 16/06 Cumulative Update for Windows 10 2004 for x64-based Systems (KB4557957)

    I uninstalled KB4557957 again and it's back to normal (for as long as it lasts) and I now really turned off all updates

    Current OS status

    Windows 10 Pro

    Version 2004

    Installed on 11/06/2020

    OS build 19041.1

    And it prints again, still no sound but that's the lessr of my worries

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  2. Anonymous
    2020-06-16T11:24:26+00:00

    Unfortunately, my printer is wifi only.

    Jack

    Jack,

    If you haven't tried it already, why not switch off the computer and then power up the printer with its wi-fi live (however that works!) then switch the computer on?

    The WiFi printer is always “live” anytime it is powered on, which is constantly. 

    throughout these processes, i have powered off amd restarted the computer many time with the printer “live”. 

    thanks for trying.

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  3. Anonymous
    2020-06-16T10:03:57+00:00

    Unfortunately, my printer is wifi only.

    Jack

    Jack,

    If you haven't tried it already, why not switch off the computer and then power up the printer with its wi-fi live (however that works!) then switch the computer on?

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  4. Anonymous
    2020-06-15T20:02:15+00:00

    Brother USA Website Instruction for Overcoming the Microsoft Windows 10 Update Error

    Thanks, Henry for further comment and links. I've just found a further one that may help!

    https://support.microsoft.com/en-us/help/4566779/usb-printer-port-missing-after-disconnecting-printer-while-windows-10

    underlining added:

    USB printer port missing after disconnecting printer while Windows 10 (version 1903 or later) is shut down

    Applies to: Windows 10, version 1903, all editions Windows 10, version 1909, all editions Windows 10, version 2004, all editions

    ...

    Resolution

    You can avoid the issue by connecting a powered-on USB printer before starting Windows.

    More information

    Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. We are working to fix the issue in a future version of the operating system.

    Last Updated: Jun 11, 2020

    If it happens again I'll try that.

    Unfortunately, my printer is wifi only.

    Jack

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  5. Anonymous
    2020-06-15T15:23:59+00:00

    Mike, very sorry to learn of your great challenges.  I don't know anything about the Brother MFC790CW.  But if it is connected to your computer via the USB, would the post I made a few minutes before yours help fix it?

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