Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-08-22T05:44:29+00:00

    But then you don't get Razer surround Pro working

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  2. Anonymous
    2020-08-22T05:42:58+00:00

    Bruh it's sayin synaptics which is the trackpad dtivers for software LoL. Report as Razer Synapse

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  4. Anonymous
    2020-08-16T01:41:42+00:00

    Yesterday, I still got crakling sounds, but i don't know how, it has been fixed, I just used my monitors jack, plug my headphones there, and then, come back to the pc jack, and it has been fixed.

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  5. Anonymous
    2020-08-15T17:11:58+00:00

    Also Dolby Access on the Microsoft store replaces Razer Surround, and is a little cheaper and has better volume output than Razer THX Spatial Audio Demo

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