Same thing happening to me lately on MS Sudoku. It has always showed the games and days completed as "completed", but in the last few days, it keeps showing the last few days as not done. I re-did all those again yesterday (3 games for each day), then today it shows all of the last 3 days as not done. Obviously some kind of bug/glitch. I'm not expecting any real action on MS's part, as it only generates advertising revenue, but I'll give up on it in a few days if this continues. Not a huge deal, but kind of frustrating.
Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.
Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.
Windows for home | Windows 10 | Gaming
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2024-01-13T17:54:20+00:00 -
Anonymous
2024-01-31T09:57:22+00:00 I have exactly the same problem and have tried to reset the program but no luck. Jigsaw, Mahjong and Solitaire all work perfectly, but Sudoku just won't log into the Xbox live account to retrieve my data. Very annoying as I am in danger of losing all my history and status.
I would very much appreciate a response from the Microsoft team with a solution.
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Anonymous
2024-01-31T17:51:28+00:00 Funny thing...I tried it on android and it works. Just the windows version is hosed.
Tried contacting MS various ways. They hung up on me twice. Really sucky support.
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Anonymous
2024-01-31T09:42:09+00:00 I am having a similar problem with the added frustration that the link to my xbox live account is not working. Indicates I am a "guest" player. ALL OTHER microsoft games are working as expected. Just not Sudoku.
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Anonymous
2024-02-03T09:23:23+00:00 JulianLong has replied to your question Microsoft Sudoku Access Lost in Microsoft Community.
Just came across a fix that has worked
Go to your userprofile\AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
If there are Accounts and Cache folders available delete them. (I renamed them to be on the safe side) But this worked well.
Now try starting Xbox and signing into Sudoku.