Hello Rubert,
Good day!
I'm Jericho, a fellow customer and an individual advisor. I am happy to assist you!
If you are experiencing issues in updating Windows, you may refer to the steps below:
First is you must disable any third-party antivirus that is currently running on your system.
You may try to reset the Windows update components:
Simply go to Powershell (admin) or Command Prompt (admin) (Windows key + X)
Type in the scripts after each line.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Restart your computer then try again. If this doesn't solve the windows update issue.
You may also try downloading the Windows Error Solver:
https://support.microsoft.com/en-ph/help/10164/...
If that doesn't help, you may refer to the link below and follow all possible solutions provided that might help solve the issue with Windows update.
https://support.microsoft.com/en-ph/help/408983...
Hope that helps! Please let me know if you have other queries/concerns.