Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-18T22:13:59+00:00

    Another clean install of Windows, then just updating Windows and installing GPU drivers, nothing else. Now finally it's downloading and installing the content.

    Worst installation process ever.

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  2. Anonymous
    2020-08-20T23:15:41+00:00

    This installation guide is useless...   the problem everyone is having is not that we don't know how to install things from the Microsoft Store, the problem is we are getting an error code every time we try to kick of the installation.  That is what needs to be  fixed.  Why does the installation work on some sub-standard PCs, but not on higher end gaming PCs.  Also, why is it saying that the Deluxe Upgrade is not available.  That doesn't make any sense.

    At least, make a refund option available, so we can get our money back.

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  3. Anonymous
    2020-08-18T19:01:05+00:00

    I reinstalled Windows... Now it worked to do the first installation BUT it doesn't start. I can see it in the task manager for a little while (20-30 seconds) and then it just disappears. No errors nothing. 

    Clean Windows installation with only GPU drivers on top of it, and still problems...

    Ran troubleshooter again. Said to restore the app. I did and now it's gone and I can't install it. Back to the original problem. I mean.... This is soooo bad! One of the largest fiaskos ever!

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  4. Anonymous
    2020-08-18T12:23:34+00:00

    Nope, didn't help to update. Now I don't get any errors when trying to install a part of the package, like before. Now it's the same as when I try to install the package. Nothing happens and after a few seconds the install button comes back.

    Yeah this is very very frustrating!

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  5. Anonymous
    2020-08-18T10:04:05+00:00

    Tried it several times now, restarted the computer, paused my firewall, everything I can think of. No difference.

    If I try to install a part of the package, I get the error, but if I try to install the whole package, nothing really happens. I get a popup where I can choose the drive to install it, and after selecting a drive and clicking "Install" button the popup closes and then nothing... Doesn't matter which drive I choose either.

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