Good afternoon all
I have been experiencing the exact same issue as noted in this discussion.
To outline the issue:
- You install Microsoft Flight Simulator 2020 via XBOX gamepass
- On install it completes an installation of just over 1000mb, although it states next to the progress bar varying GB download size (e.g. I had 127gb, on another occasion 151gb, 91gb, 97gb...)
- On starting the program (whether via opening as Administrator or normally), The initial start-up looks good with all the publishers etc... however the famous, but most frustrating screen telling you to insert the DVD disc 1 into your drive.
- You are obviously left with the choice of clicking on continue, hoping a miracle will happen or you quit and google search it.
RIght...So I have tried all the different methods via youtube, and the different discussion groups to no success. I also have bitfender total security but firewall off before starting any installation. Turned on and working after installation.
Firstly, I must note I am not in anyway a professional in getting software to work but I tried and tried, keeping notes of what I did along the way in a hope to find a solution. Now I am writing this whilst the loop music is playing and a working game.
Okay...So this is what a I did and I hope it helps even one more person to get the game started.
- Uninstall the game, do this via the XBOX gamepass program. Right click and click uninstall.
- Next. Clost the XBOX gamepass fully via the icon, hidden in the taskbar. Again right click and exit it.
- Go to Microsoft Windows Store. Type in the game and then as normal click install. Choose the location you wish to install as normal and proceed.
- Right...at this point click on the arrow down which indicates the 'current downloads'.
- You should see three bars of downloads for MS2020
- Check that the second bar, for Digital ownership starts towards the end of the 1000mb download.
Everything up to this point will probably seem as normal but its the next step I did that got it working.
- Do not open the game yet! Rather. In the list of all downloads from the Microsoft store look for the one that says 'Digital ownership'. Right, now click the button that says "Install on my devices".
- A box will appear asking you where to install it. Click on your computer and it will actually download and install it again!
- Now is the time you have been waiting for...Click on the program from the start menu and hopefully, hopefully, hopefully it will show the XBOX screen saying that it wants to download and update information and finally the download will begin. Enjoy the
music if it does!!!!! AHHHHH :-)
I notice some people said switching off Bitfender helps resolve it and I am 99% sure, it is a conflict between the digital ownership install and the firewall of the antivirus. Hope we get some resolution from Bitfender and really would appreciate more assistance
from Microsoft on this matter as the install process of this game has been horrendous from release! Hopefully no further issues from this point on.
Best wishes
Hope this helps
SL770