Windows crashing after clicking PERFORMANCE tab under Task Manager

Anonymous
2020-05-03T09:19:00+00:00

Hello Windows Community folks

Windows 10 keeps crashing after I click Performance TAB in Task Manager. It crashes the windows going into the infamous Green screen with reason- Windows preview build failed. I have tried several debug options like cmd SFC Scan, DISM.

I have not specifically touched registry keys as I am afraid I will end up breaking something else.

What options do I have? Please suggest.

Thanks

J

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2020-09-24T10:29:31+00:00

Thanks,

this helped for me,

I changed

NVIDIA System Control > 3D Settings > Global Settings > Preferred GPU

from "NVIDIA high performance processor"

back to "auto select"

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  1. Anonymous
    2020-08-12T04:47:44+00:00

    I have the exact same issue. It started just today. I have reinstalled my Windows to a new SSD and put my HDD into a caddy (in place of the DVD drive). Are you in a similar scenario? I'm running a Crucial MX500 and performance was flawless till the windows update arrived. I had been using it smoothly for over a week now. Microsoft needs to start paying attention here.

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  2. Anonymous
    2020-06-03T11:55:29+00:00

    I can repeat it as often as I want, start Task Manager click the performance tab, and voila "Blue screen". Windows 10 2004 installed here.

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  3. Anonymous
    2020-06-03T13:53:21+00:00

    After studying the event viewer I found ATKEX_cmd.exe was causing the problem. This is part of Realtek audio drivers. Uninstalling the hardware drivers completely and then reinstalling the Realtek software fixed the problem for me.

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  4. Anonymous
    2020-05-29T19:27:32+00:00

    Same problem here, though I've only noticed it when I click the Performance tab, since "More details" is my default.  It started happening when I was unwillingly upgraded to Version 2004.  I get BSOD SYSTEM_SERVICE_EXCEPTION.  Like JaspreetSingh84, I tried SFC and DISM; neither found anything wrong with the system and neither helped.

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