Windows 10 Ent. Update Feature 2004 Bluetooth issues

Anonymous
2020-05-03T03:01:43+00:00

i am having a trouble with windows 10 ent version 2004 when using a Microsoft Bluetooth mouse ???? as i am having a Microsoft Sculpt Bluetooth mouse and just keeps disconnecting also i have a WiFi and Bluetooth card 7260AC and fully updated.

is there any list for the supported Microsoft Bluetooth mouses or supposed any Microsoft Bluetooth mouse should work.

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-18T17:29:43+00:00

    the sane issue win10 home 2004 update and Microsoft designer Bluetooth mouse

    some times stop working go to Bluetooth with touch pad restore the connection 

    Dell XPS 12 (9Q33) 

    i disable power saving on USB Root Hub (USB 3.0) and connection restored if it stable i will update.

    thanks

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  2. Anonymous
    2020-06-17T02:28:13+00:00

    I tried with all the devices that had that option, but my mouse still freezes randomly.

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  3. Anonymous
    2020-06-17T00:39:35+00:00

    Yes, totally, and especially since this sort of issue has been prevalent for years based on web searches.

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  4. Anonymous
    2020-06-16T23:53:57+00:00

    Can you explain a bit more? I don't see how USB root hub would fix a bluetooth issue?

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  5. Anonymous
    2020-06-16T23:34:58+00:00

    didn't work also tried it

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