Windows 10 Ent. Update Feature 2004 Bluetooth issues

Anonymous
2020-05-03T03:01:43+00:00

i am having a trouble with windows 10 ent version 2004 when using a Microsoft Bluetooth mouse ???? as i am having a Microsoft Sculpt Bluetooth mouse and just keeps disconnecting also i have a WiFi and Bluetooth card 7260AC and fully updated.

is there any list for the supported Microsoft Bluetooth mouses or supposed any Microsoft Bluetooth mouse should work.

Thanks

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

60 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-07-07T05:06:43+00:00

    An Intel Wireless driver update resolved my issues about a week ago, perhaps check for device driver updates.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-06-24T17:13:09+00:00

    Clicking doesn't work for me when my pointer freezes. It is still connected to my computer. It is like the Windows stops processing its signals. When I open the Bluetooth settings, my pointer performs all the actions I did when it was frozen. For instance, if I draw a circle with it, the pointer does a circle when opening the Bluetooth settings.

    Besides that, I've got what may be a clue. Resetting the service bthserv "awakes" the mouse again. I reset it using this PowerShell line:

    Restart-Service bthserv

    I hope this gets solve soon. I don't want to have to buy another mouse.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-06-16T23:28:14+00:00

    I’ve been able to toggle power through USB root hub as a work around.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-16T23:07:56+00:00

    Exactly the same thing for me. The issues have returned after updating and now the power management tab is gone... Also as @GaryShaw2 mentioned, the csenabled in reg editor does not work.

    This is so annoying...

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-05-03T11:19:54+00:00

    there's no adapter there are only the touch pad and my mouse connected. this option is only available in the wireless network adapter

    Was this answer helpful?

    0 comments